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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,319 Reviews
Call Service Center (610) 492-7109

1,319 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

Sort by
February 29, 2024

It was great , no pressure , people were great , I am going to bring my other cars there for service . Very nice experience More

by ALANALESSI80
Recommend Dealer
Yes
Employees Worked With
Rusty
Report | Print
Feb 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Alana! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 28, 2024

Dishonest about Buick required maintenance. Overpriced. $200 for oil change tire rotation and cabin filter. Couldn't recommend to someone based on that. More

by blahblah
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Luis Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
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February 28, 2024

Great customer service and fast! I appreciate them waiting for me to get my truck close to close. More

by PFERGUSON15
Recommend Dealer
Yes
Employees Worked With
Rusty
Report | Print
Feb 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

February 28, 2024

Great service. Effective communication. Clear pricing. Fast turnaround with repairs. Have nothing bad to say about the service center. The repairs that needed to be More

by rdeangelis89
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
Report | Print
Feb 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

February 27, 2024

everything was awesome friendly and professional service and they were knowledgeable and kept me informed as they serviced the vehicle More

by KEVIN.KVECH
Recommend Dealer
Yes
Employees Worked With
rusty
Report | Print
Feb 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Kevin! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 27, 2024

The inspection was done quickly and suggested recommendations were given with explanations. Everyone was friendly and helpful. More

by SJPIER123
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Feb 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, SJPIER! If there is anything else we can do to help just let us know! Have a great day!

February 24, 2024

Followed through on all that needed to be done. Luis was very helpful. Appreciate his help More

by CCMUDGETT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 24, 2024

Luis always takes care of any concerns with my vehicle. I'm happy with the service and timely matter in which they take care of me. More

by RBMILLER1355
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Feb 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, RBMILLER! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 22, 2024

Honest and fair. Quality workmanship. My trucks are typically delivered back to me in a short amount of time More

by Baxterlandscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Baxter! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 12, 2024

Great experience. Luis was very apologetic. I will be back Good service. Good communication Thank you More

by Cselefante
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Feb 12, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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