Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,318 Reviews
Call Service Center (610) 492-7109

1,318 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

Sort by
May 31, 2024

I have been well treated every time I go into the dealership. They appointment in service and get me out in a timely manner. No complaints. More

by CTURTUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review, Cturtur! Our whole team really appreciates it! Let us know if we can help with anything else!

May 31, 2024

They were professional, courteous and fast. They took the time to wash my truck as well as vacuumed out the inside. I could not be more pleased with them! More

by johnjeffers1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Edwin.
Report | Print
Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, John! If there is anything else we can do to help just let us know! Have a great day!

May 29, 2024

Waste of time, overcharge prices. ..that's why the warranty insurance don't cover their charges. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024

Very friendly. Kept me well informed regarding service being done on car. Comfortable waiting area. Only complaint was the amount of time it took to be completed. More

by LEENEY1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Leeney! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 29, 2024

From beginning to end the process was easy and professionally handled. All around great job More

by POORBABY
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellie Kerchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

May 28, 2024

The people are very accommodating and try to be in constant contact with clients about vehicle status and personal comfort More

by Action
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Action! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 27, 2024

Been dealing with them for many years now and the service is always prompt and reliable. More

by doyle1342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years!

May 26, 2024

professional, they listen, they explain, not pushy, so thankful for sales staff and maintenance overall a very good experience More

by LIWHITMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 25, 2024

Kid friendly, love the courtesy wash. Prices are inline with expectations. Brought my kids (6 & 4) and they had a blast. More

by Shawn M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 24, 2024

They are very professional, kept me up to date on everything as work was bring done. I had master cylinder replaced as well as inspection, oil change and rotate tires and alignment. More

by SMACKLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Smacklem! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

1
...
24
25
26
...
132