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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,316 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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Verified Customer
July 31, 2024
Good service. Nice people to deal with. While waiting for my car to get finished I test drove a used car I might be interested in. All good. Nice people to deal with. While waiting for my car to get finished I test drove a used car I might be interested in. All good. More
by OBAZAFPK
Employees Worked With
July 31, 2024
Everything was great! I felt like a major VIP from the time I walked through the door until the time I left. I felt like a major VIP from the time I walked through the door until the time I left. More
by JCARRACAPPA
July 30, 2024
Leslie explained the service required which was greatly appreciated. The man that drove out to P/U and return my GMC truck was very nice. I’m glad that Faulkner is back to having our truck picked up for se appreciated. The man that drove out to P/U and return my GMC truck was very nice. I’m glad that Faulkner is back to having our truck picked up for service. The service performed should keep my truck running nicely for another year. My GMC Sierra is 10 years and runs as if it’s new. I’ll always stick with FAULKNER GMC! More
by CCMUDGETT52
Employees Worked With
July 30, 2024
Three cheers for Leslie! Warm, friendly, thoughtful, kind and helpful. Thank you Leslie! Your friendliness made my day! Warm, friendly, thoughtful, kind and helpful. Thank you Leslie! Your friendliness made my day! More
by WUESTMK
Employees Worked With
July 30, 2024
Got charge for something I already knew and didn’t diagnose the issue I wanted. Felt more like it was all about the diagnostic fee and nothing else to solve the real issue. Ended up taking it to Walma diagnose the issue I wanted. Felt more like it was all about the diagnostic fee and nothing else to solve the real issue. Ended up taking it to Walmart and they fixed it in 30 minutes. So disappointed in dealership service, just lost faith in you guys. More
by ximarketing
Employees Worked With
No one introduced themselves on who worked on the car
July 27, 2024
Horrible experience and management did not help me. They don’t appear to be any quality checks and so beware not to have your car serviced at GMC Faulkner because you might find out that they forgot to They don’t appear to be any quality checks and so beware not to have your car serviced at GMC Faulkner because you might find out that they forgot to put a bolt back in place . Don’t go, give a local mechanic a chance. More
by C C
July 27, 2024
On time service. Pleasant reception by Leslie and good sense of humor. Price point was good for service received. Pleasant reception by Leslie and good sense of humor. Price point was good for service received. More
by DWAYNEAREHART
Employees Worked With
July 27, 2024
They got my parts very quickly and service got me in right fast and got it done right fast and got it done More
by RTREGO50
Employees Worked With
July 26, 2024
Very easy, great communication all around. Hopefully I never have to use them again, but I will not be mad if I do. Hopefully I never have to use them again, but I will not be mad if I do. More
by BAUVERHAYDEN
Employees Worked With
