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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,574 Reviews

1,574 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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July 18, 2018

Quick and efficient service It's always a pleasure dealing with Faulkner. The employees are courteous and the work was completed in a timely manner. Since we use them for all of More

by Richard B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Platt
July 16, 2018

Great Experience We had a great repair experience. The service team made the process easy and quick and our the repairs look great. Thank you Faulkner Buick and tea More

by reynolds291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2018

Excellent Servicd Always feel comfortable bringing my car to Faulkner. Leslie Hurst is great to work with. Will definitely recommend Faulkner to friends and family. G More

by DAKCATMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Easily taken care of in minimal time The work was easily taken care of in minimal time. I was called when the work was done and it took less time than initially thought. More

by BWILNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Platt
July 09, 2018

Great service Again just terrific service and timely. That staff is friendly and very knowledgeable. They also handle the customers very well, getting back to them More

by LDRIGGS70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2018

Faulkner Buick Service Dept. The service at Faulkner Buick is very good. The people are very friendly and the care is ready when they say it will be ready More

by LEONS2116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2018

Great Ms. Hurst is very professional and very clear when she explained what work needs to be done to your vehicle and why. Also any Diagnostic Reading which More

by JPARRISHNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2018

Vehicle was done in a timely manner and expertly serviced. I would highly recommend Faulkner Buick/GMC dealership for your service needs as well as a new vehicle purchase. Our service rep Leslie Hurst treated More

by DONSJ3CUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2018

Been going for years (due to warranty) - still no love Review based on years of going here, not just my most recent Been going for years and always like Groundhog Day... They treat me like we are new c More

by Brown Enclave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Keyser
July 02, 2018

Expensive A hose replacement on the AC was estimated at a $700 repair. Our service rep was able to knock some off the price, but makes me wonder if the repair More

by Abc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Keyser
Jul 03, 2018 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback. We strive to keep our customers happy and knowing your thoughts on this will help us moving forward, This is appreciated and will be shared with the Department.

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