Faulkner Buick GMC West Chester, INC. - Service Center

Great Service Brought my car in for regular service and to investigate an electrical problem. Not knowing how long it would take, the very kind shuttle driver drov Brought my car in for regular service and to investigate an electrical problem. Not knowing how long it would take, the very kind shuttle driver drove me home. They kept me informed of status and corrected my problem. Offered to pick me up and bring me back but I had a ride. Everything was resolved and car is running great. Very friendly people here. It's always a pleasure to see Jack. More

Great experience! My kiddies and I were greeted by several, smiling, helpful, workers who took the time to make us comfortable and aware of each detail. Great experienc My kiddies and I were greeted by several, smiling, helpful, workers who took the time to make us comfortable and aware of each detail. Great experience! More

Friendly Really nice people. I wish it wasn't so far away from me. I'm in philly and it takes me over an hour to drive there. Really nice people. I wish it wasn't so far away from me. I'm in philly and it takes me over an hour to drive there. More

Great dealership My experience with the service team was very positive (and usually is!). Leslie was very helpful when my car could not be done right away so that I w My experience with the service team was very positive (and usually is!). Leslie was very helpful when my car could not be done right away so that I was not stuck. Then it was finished earlier than expected - she was very friendly, knowledgable and responsive. More

Good but Pricey Service is great, however it is very expensive. I needed to have a key made as mine was lost and it cost $600, in which I was only expecting to pay a Service is great, however it is very expensive. I needed to have a key made as mine was lost and it cost $600, in which I was only expecting to pay about half of that amount. More

New Lease (tech problem) Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level here. More

Service review Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealersh Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealership to all my friends. More

Great service, as usual. Service provide was excellent. Was taken care of in the 2 hour time estimated. Jim Keyser was, as usual, very professional, yet very friendly. Wait ar Service provide was excellent. Was taken care of in the 2 hour time estimated. Jim Keyser was, as usual, very professional, yet very friendly. Wait area is comfortable. More

Great service Excellent service. Had a rattle for a few months. They found the rattle & fixed the problem immediately. Also found a nail in one of my tires. Excellent service. Had a rattle for a few months. They found the rattle & fixed the problem immediately. Also found a nail in one of my tires. More

Great service, decent waiting room Worked with Jim Keyser and he was able to get us in and out in 90 minutes for some brake light work, oil change and more. Worked with Jim Keyser and he was able to get us in and out in 90 minutes for some brake light work, oil change and more. More