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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,504 Reviews

1,504 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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November 04, 2018

A++++ Ease of scheduling, quality and timeliness of work done, friendliness of staff, great communication and even a nice waiting room - I give it all an A+ More

by MRSFURBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember!
November 03, 2018

Excellent service and work. My car was repaired on time and the quality of the work was excellent. The car was ready as promised. I have used Faulkner's blue ribbon service in t More

by evanlaganis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neuhof
November 02, 2018

2013 Volvo XC70 We bought preowned 2013 Volvo from Faulkner in August/2018. This was first opportunity to service. Minor stuff, the cell phone charger outlet wouldn’t More

by lundy206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Platt
November 02, 2018

Very friendly Very clean and very nice people. Good selection of cars and trucks. Buick has come a long way and quality and apearance have improved greatly. More

by TAS5561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keyser
November 01, 2018

James makes my life easier. James Keyser in service always has a smile. Gets you in and out. Pleseser doing businesses with him. I would recommend him great guy thank you More

by SUSIEQ7301961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keyser
November 01, 2018

Excellent service center This is the second time I have used Faulkner Service Center and they are nothing but the best! Professional, courteous, fast and reasonable priced. I More

by tdudas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keyser
November 01, 2018

Always friendly! I wouldn't think to go anywhere else. When I arrived, I was met at my car with a big smile. Everyone I have ever encountered at Faulkner has always More

by CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Diagnostic and repair Jack was great. Kept me informed, let me drop it off the night before an early drop off early for an early appointment, and got my car back to me bett More

by Mjboniface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Platt
November 01, 2018

Incredible customer service They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. More

by Lovemysilverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Platt
October 31, 2018

Good service I just purchased my 2015 GMC Terrain a little over 3 months ago and have had to take it back toFaulkner GMc twice because of the check engine light co More

by JODIMCVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johenning, Jack Platt, Ted Donnon, James Keyser
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