Faulkner Buick GMC West Chester, INC. - Service Center

2017 Sierra service Thanks to Jim - great work and great communication. And appreciate the follow up and thoroughness. I will be sure to bring my other vehicles in as we Thanks to Jim - great work and great communication. And appreciate the follow up and thoroughness. I will be sure to bring my other vehicles in as well. More

Great Service Great People I actually showed up a day early and they took me in anyway. The total was the estimate I was given. They are Pros! I will recommend them to my frien I actually showed up a day early and they took me in anyway. The total was the estimate I was given. They are Pros! I will recommend them to my friends. More

2013 Volvo XC 70 Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulk Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulkner in August/2018 and needed to do routine maintenance. More

It was ok The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the se The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the service bay, and bc I didn’t know the exact mileage on my car or whether I needed the GMC mailer to get the “everyday low price” for oil change. She just kept looking at me like I was so dumb- even sort of rolled her eyes and laughed at me. It struck me as so bizarre. My husband usually brings my car in- and will from now on. More

Great, friendly service department. I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and tru I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and trustworthy staff. More

Satisfaction I always feel comfortable with Faulkner knowing that I can trust the service department to access the problem, determine the repair needed and fix it I always feel comfortable with Faulkner knowing that I can trust the service department to access the problem, determine the repair needed and fix it to our satisfaction. More

Battery check Dealership looked at battery which was diagnosed at a tire renter as faulty. Came back nothing wrong and even tested it multiple times. Service manage Dealership looked at battery which was diagnosed at a tire renter as faulty. Came back nothing wrong and even tested it multiple times. Service manager was extremely friendly and communicated well. More

Fast and efficient Had to do a quick oil change. Quick in and out. Checked that service was under warranty to save me some money. Thank you. As always. Had to do a quick oil change. Quick in and out. Checked that service was under warranty to save me some money. Thank you. As always. More

Happy with service Happy with the service and communication of my service writer. I would recommend Faulkner to others. Despite being very busy they still got to my vehi Happy with the service and communication of my service writer. I would recommend Faulkner to others. Despite being very busy they still got to my vehicles in a timely manner. More

Service Jack, the service coordinator, the shuttle driver and all of the employees a Faulkner treat everyone in a professional manner. Their recommendations Jack, the service coordinator, the shuttle driver and all of the employees a Faulkner treat everyone in a professional manner. Their recommendations and fairness are right on target and help me to keep the Yukon "like new". Planning on next vehicle purchase at Faulkner because of the service experience... More