Faulkner Buick GMC West Chester, INC. - Service Center

First service This was the first time we had service for our new Envision. Just an oil change but the staff was super nice and helpful. We even got a free car wash This was the first time we had service for our new Envision. Just an oil change but the staff was super nice and helpful. We even got a free car wash. Thanks guys 😊👌 More

Outstanding service from LESLIE!!! I have always received excellent service at Faulkner from Sales to Service. I would certainly recommend Faulkner to my family to friends. I thank yo I have always received excellent service at Faulkner from Sales to Service. I would certainly recommend Faulkner to my family to friends. I thank you for being a wonderful agency to work with. I love my Enclave!! More

Always great service! I always receive excellent service from the staff! I have worked with both Jim and Jack and they are always very courteous and professional. All of m I always receive excellent service from the staff! I have worked with both Jim and Jack and they are always very courteous and professional. All of my service and or repairs have been completed to at or above my satisfaction. More

Amazing as Always The people who work with me feel more like family who I wish I got to see more often. However, my Buick is so reliable that I only have to see them a The people who work with me feel more like family who I wish I got to see more often. However, my Buick is so reliable that I only have to see them a couple of times a year. Thank you for being amazing as always. More

Excellent results and service Car was finished ahead of schedule and looked great. Mike knew I needed it by the 21st and made it happen. Also kept me up to date as the work was ha Car was finished ahead of schedule and looked great. Mike knew I needed it by the 21st and made it happen. Also kept me up to date as the work was happening. More

Everyone was very kind and had a smile James was very attentive in listening to my questions and explaining. The waiting room was clean comfortable drinks soccer game was on. I didn’t mind James was very attentive in listening to my questions and explaining. The waiting room was clean comfortable drinks soccer game was on. I didn’t mind waiting More

Long Wait But Understandable Came for oil change and tire rotation. Discovered stripped lug nuts on tires. Parts had to be ordered and secured off site. Instead of 1 hour wait was Came for oil change and tire rotation. Discovered stripped lug nuts on tires. Parts had to be ordered and secured off site. Instead of 1 hour wait was 3 hours, but glad car is safe and sound. More

Service to crankshaft and antifreeze systems Work was done efficiently and on time. Shuttle was used both ways, easing the stress and inconvenience to my wife. Jim K was great as was the driver, Work was done efficiently and on time. Shuttle was used both ways, easing the stress and inconvenience to my wife. Jim K was great as was the driver, Jack. More