Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,626 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Awesome service! My car was picked up and dropped off too! That was very helpful since we are working from home and are restricted on going outside. too! That was very helpful since we are working from home and are restricted on going outside. More
Since I left I now have two lights on my dash that are showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe t showing problems. I need to return to have them checked out. But I’m satisfied with the work that was done and the staff I dealt with. I do believe this is nothing more than old codes that need to be erased/deleted. More
All work completed efficiently and with quality workmanship. Appreciated that service manager consulted with me after diagnosis on the work to be done and estimated cost. Customer lounge very comf workmanship. Appreciated that service manager consulted with me after diagnosis on the work to be done and estimated cost. Customer lounge very comfortable. More
My vehicle went in for one thing & they charged me to look at my vehicle & told me it needed all these things fixed. When it was just inspected. look at my vehicle & told me it needed all these things fixed. When it was just inspected. More
I had a vehicle recall notice that the dealership took care of the same time they did my normal maintenance service. Took care of my problem in a very orderly fashion and I appreciate their hard work. care of the same time they did my normal maintenance service. Took care of my problem in a very orderly fashion and I appreciate their hard work. More
Leslie was great, professional, and took time to understand my issues. Leslie was great, professional, and took time to understand my issues. Leslie was great, professional, and took time to unders understand my issues. Leslie was great, professional, and took time to understand my issues. Leslie was great, professional, and took time to understand my issues. More
Efficient and Economical I love having Faulkner service my Enclave, they keep me informed of all they need to do and the time it will take. Leslie personally gave me a call af I love having Faulkner service my Enclave, they keep me informed of all they need to do and the time it will take. Leslie personally gave me a call after I dropped off the car, since she was not on site to talk to me when I was at the dealership. I have no problems with Faulkner and will continue to use them in the future. More
Emergency repair The starter on my truck was malfunctioning. I called to make an appointment and was able to get it right in. Check-in was quick and the wait wasn’t lo The starter on my truck was malfunctioning. I called to make an appointment and was able to get it right in. Check-in was quick and the wait wasn’t long to find out that the starter needed to be replaced, which was done in a relatively short time. I have been getting our vehicles serviced at Faulkner for three years and the service is consistently top notch and the staff very courteous and helpful. More
Routine checkup After a trip, it was time for a checkup and oil change. Thursday morning I told them that the front passenger side tire fluctuates in tire pressure s After a trip, it was time for a checkup and oil change. Thursday morning I told them that the front passenger side tire fluctuates in tire pressure slightly . I was told that there was a very small nail found in the tire, that it was repaired with a patch. Upon arriving home shortly thereafter my car screen said that my tire pressure was low. I then had a diagnostic email telling me that my tire pressure was low. Tire was down!! Pumping air into the tire 2 x didn’t help. I called AAA to change the tire Friday morning. Faulkner’s phones were not working Friday morning! I returned my vehicle for tire repair to Faulkner. Another patch was applied to the tire. More