Faulkner Buick GMC West Chester, INC. - Service Center

I chose this dealership over 1 that’s closer Nice people, Clean bright environment Workers helped others . I did have frustration that I brought it here to fix one thing , came back to get my truck and it wa Clean bright environment Workers helped others . I did have frustration that I brought it here to fix one thing , came back to get my truck and it wasn’t fixed.I weighed the positive and still very happy with Faulkner, I know I am in good hands More

Service Ease in making an appointment . Clean environment.. no more to say. Everyone was pleasant. Appreciate the condition of the waiting room. Leslie was Ease in making an appointment . Clean environment.. no more to say. Everyone was pleasant. Appreciate the condition of the waiting room. Leslie was very pleasant. More

Very courteous and professional service. My only complaint was not with the dealership — rather GM. A piece of interior molding has been deteriorating (peeling) for years. Rather than simply repla complaint was not with the dealership — rather GM. A piece of interior molding has been deteriorating (peeling) for years. Rather than simply replacing it, GM wants to charge me $266 (plus labor) to replace it. Outrageous! More

The best service department around and the reason why I'd buy again from Faulkner. I greatly appreciate the seamless transaction I get every time! buy again from Faulkner. I greatly appreciate the seamless transaction I get every time! More

I was in and out of the dealership quickly. I dropped my truck off for service and they had a rental car waiting for me. I was surprised and very happy that my truck was repaired in one day. I dropped my truck off for service and they had a rental car waiting for me. I was surprised and very happy that my truck was repaired in one day. More

As always fantastic service. The service agents are funny, prices are reasonable and they take you where you need to go and pick you up. funny, prices are reasonable and they take you where you need to go and pick you up. More

I was very pleased with my last service at Faulkner. Jack and his team took great care of me and my vehicle. I will continue to bring both of my vehicles here for service. and his team took great care of me and my vehicle. I will continue to bring both of my vehicles here for service. More

Maintenance The service received from Leslie was excellent, she followed up on cabin and air filters prior to completing work. She confirmed that filters did not The service received from Leslie was excellent, she followed up on cabin and air filters prior to completing work. She confirmed that filters did not need to be changed. More

Availability of a Service appointment was as desired (3 business days prior). Check-in was smooth and fast. I was contacted when the vehicle was ready and the service lead (Jack Pratt) was helpful. Prici business days prior). Check-in was smooth and fast. I was contacted when the vehicle was ready and the service lead (Jack Pratt) was helpful. Pricing was as expected and reasonable. Overall a good experience. More

Great service department. Deliver what they promise. Have bought over 10 vehicles from them and they are friendly and fair to deal with on the sales side. bought over 10 vehicles from them and they are friendly and fair to deal with on the sales side. More