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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,377 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 31, 2024
First class service from start to finish. Excellent customer service, I would highly recommend Faulkner West Cheyer for all of your automotive needs. Excellent customer service, I would highly recommend Faulkner West Cheyer for all of your automotive needs. More
by Bryanoreilly60
Verified CustomerEmployees Worked With
October 30, 2024
The service representative was helpful, courteous, and was able to obtain a rental vehicle for me while my Encore is waiting for a part to correct the gear shift problem. was able to obtain a rental vehicle for me while my Encore is waiting for a part to correct the gear shift problem. More
by SASSYCLOWN49
Employees Worked With
Vincent Cavalcante
October 29, 2024
The needed service started on October 11 and took several weeks to complete. In the interim l received rides to work and a rental as the work was completed, after waiting for a part. weeks to complete. In the interim l received rides to work and a rental as the work was completed, after waiting for a part. More
by HAYJUDE69
Employees Worked With
Vincent
October 28, 2024
Rusty was terrific kept me informed and moved the whole process along so far service was successful process along so far service was successful More
by fdziedizic
Employees Worked With
October 27, 2024
They weren’t 100% sure what was wrong with my car. They said 85% sure but it was a $1350 fix that needed to happen. thankfully the first shop I took it to I knew the owners and trusted them to tell They said 85% sure but it was a $1350 fix that needed to happen. thankfully the first shop I took it to I knew the owners and trusted them to tell me that I should proceed with the repair. So far the car of working as it should! More
by Crys
October 26, 2024
I always have a great experience when I visit this dealership for sales and service. They really have friendly helpful staff throughout the store. dealership for sales and service. They really have friendly helpful staff throughout the store. More
by ivanhardygm
October 24, 2024
I asked for a very specific service. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. I have lost confidence completely in this service store. More
by CYNDOD14
October 24, 2024
They were very helpful and efficient on short notice. A minor emergency on a long haul and they took us in quickly and did a great job. A minor emergency on a long haul and they took us in quickly and did a great job. More
by MALONE.CATHY70
Employees Worked With
October 24, 2024
The delay may have been out of there control but the repair took two weeks not three days. repair took two weeks not three days. More
by NORTHERN-DE
Employees Worked With
