Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,660 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,660 reviews
October 12, 2024
This was my 1st visit to Faulkner service dept. for my 2017 GMC Sierra. Russ the service advisor was professional and knowledgeable. I was kept informed of every step of my service. I really apprec for my 2017 GMC Sierra. Russ the service advisor was professional and knowledgeable. I was kept informed of every step of my service. I really appreciated text updates with video of my repairs. I also requested the cost of future repairs that are required to keep my truck in top running condition. The service technician was very helpful keeping me updated exactly what was being done. I have found my new happy place to get my truck serviced. I was very satisfied with every step of my truck repair. The next time I require service l will definitely ask for Russ and the mechanic that worked on my truck. They both knock it out of the park! Sincerely, Chris P.Sulpizio More
by christopherpsulpizio
Verified CustomerEmployees Worked With
October 10, 2024
They did a good job. I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your service in the past. More
by BEBEBRO12
October 10, 2024
Made an appointment to have an alignment done and the air-conditioning checked they took the car in right away, A few hours later, they called back said everything was fixed. We picked it up the same day air-conditioning checked they took the car in right away, A few hours later, they called back said everything was fixed. We picked it up the same day very pleased with everything. More
by BTAILBONE
Employees Worked With
October 10, 2024
Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service dealership. Would recommend this dealership for buying and service More
by SDEANGELO33
October 09, 2024
Thank you for your service and support. Everything went very well and not a long wait time. Thank you Vincent! Everything went very well and not a long wait time. Thank you Vincent! More
by Ntroemel122
October 09, 2024
Leslie and the team did an outstanding job. She brought to my attention that I had to recalls on the vehicle which they fixed and did an awesome job. Faulkner should be very proud to have indiv She brought to my attention that I had to recalls on the vehicle which they fixed and did an awesome job. Faulkner should be very proud to have individuals like this working for them. More
by pagano552
October 08, 2024
Rusty was very clear in explaining the diagnostic plan and what steps they would do to check out my car. When they found no issue they didn’t even charge me! Very trustworthy shop! and what steps they would do to check out my car. When they found no issue they didn’t even charge me! Very trustworthy shop! More
by WFRAZIER2
Employees Worked With
October 08, 2024
They did what they said they would do when they said they would do it. would do it. More
by RICK.BOVENKERK
Employees Worked With
October 07, 2024
They were very professional and work was done fast and everything was great! Cashier was very friendly! everything was great! Cashier was very friendly! More
by DMCCLURE318
October 07, 2024
Leslie is the Best. Give her a raise and name a new car after her Give her a raise and name a new car after her More
by PHILIPAULD
