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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,660 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,660 reviews
October 24, 2024
I asked for a very specific service. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. I have lost confidence completely in this service store. More
by CYNDOD14
Verified Customer
October 24, 2024
They were very helpful and efficient on short notice. A minor emergency on a long haul and they took us in quickly and did a great job. A minor emergency on a long haul and they took us in quickly and did a great job. More
by MALONE.CATHY70
Employees Worked With
October 24, 2024
The delay may have been out of there control but the repair took two weeks not three days. repair took two weeks not three days. More
by NORTHERN-DE
Employees Worked With
October 24, 2024
Car wasn't washed when pick up. Still have the same problem just less of Still have the same problem just less of More
by LLGRELLO
Employees Worked With
October 23, 2024
Faulkner Body Shop does excellent work! Quick, efficient, polite, and quality work. Dan, my rep, provided me with fast turn around kept me updated on price and and completion of work. Thank Quick, efficient, polite, and quality work. Dan, my rep, provided me with fast turn around kept me updated on price and and completion of work. Thank you! I appreciate the work you do. More
by SDM1621
Employees Worked With
Dan, Body Shop Rep
October 22, 2024
Professional service. Comfortable facilities. Communication is effective, responsive and thorough. Saturday service hours are appreciated. Comfortable facilities. Communication is effective, responsive and thorough. Saturday service hours are appreciated. More
by SPEERSMIKE70
October 22, 2024
I was a first time customer at this location for service on my vehicle. I received excellent customer service and will be using them in the future on my vehicle. I received excellent customer service and will be using them in the future More
by LWHTSDE
Employees Worked With
October 21, 2024
Very professional and courteous and wonderful communication. It is a well run and organized department with terrific customer service. communication. It is a well run and organized department with terrific customer service. More
by KATHYCLEARY2
October 19, 2024
While the staff are friendly, and service tends to be swift, I am always overcharged at this place. I’ve been told that I need repairs which aren’t necessary. I’m led to believe that this location takes swift, I am always overcharged at this place. I’ve been told that I need repairs which aren’t necessary. I’m led to believe that this location takes advantage of their customers. More
by JP
Employees Worked With
October 19, 2024
Excellent service. Knowledgeable service representatives and mechanic. Clearly explained the needed repairs for my old vehicle. Knowledgeable service representatives and mechanic. Clearly explained the needed repairs for my old vehicle. More
by FCELLINI
Employees Worked With
