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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,660 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,660 reviews

October 30, 2024

The service representative was helpful, courteous, and was able to obtain a rental vehicle for me while my Encore is waiting for a part to correct the gear shift problem. More

by SASSYCLOWN49
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

October 29, 2024

Great selection in inventory, prompt and professional sales and finance services. Convenient hours and location. More

by JTCAUFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellie Kerchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

October 29, 2024

The needed service started on October 11 and took several weeks to complete. In the interim l received rides to work and a rental as the work was completed, after waiting for a part. More

by HAYJUDE69
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Oct 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 28, 2024

Rusty was terrific kept me informed and moved the whole process along so far service was successful More

by fdziedizic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, fdziedizic! Please let us know if we can do anything else to help!

October 27, 2024

They weren’t 100% sure what was wrong with my car. They said 85% sure but it was a $1350 fix that needed to happen. thankfully the first shop I took it to I knew the owners and trusted them to tell More

by Crys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob the technician
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 26, 2024

Excellant! Vinny Cavalcante’s Professionalism & attention to detail was Exceptional, a true asset to Faulkner More

by AMCAV21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Amcav! Please let us know if we can do anything else to help!

October 26, 2024

I have been doing business with Faulkner for over seven years and every experience has been positive. I have gotten four new cars from them . The staff from John in management and Magali in sales have bee More

by PTPALLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory in finance
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 26, 2024

I always have a great experience when I visit this dealership for sales and service. They really have friendly helpful staff throughout the store. More

by ivanhardygm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Ivan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 25, 2024

Magali was great to work with. Also I can say same about Ken. The others we dealt with were very nice also. More

by RGTAYLOR49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Rgtaylor! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 25, 2024

It was a smooth purchase. Very professional service and great people to work with. Nice experience. More

by EJPEARCE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellie Kerchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

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