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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,998 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,998 reviews

May 17, 2025

My family has been buying cars and/or servicing them there for 17 years. It’s always a pleasure working with John, the Manager and the sales process was easy with lots of education for my new Acadia fr More

by Rgriffith12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your wonderful experience, and for being a valued customer for 17 years! We’re so glad to hear that John and Tom provided excellent service throughout your car-buying experience. It's great to know that you felt well-informed and supported with your new Acadia. We truly appreciate your loyalty and look forward to serving you and your family for many more years to come!

May 17, 2025

Don't do these kind of ratings. No more please. Please read exactly what I said one more time. More

by CNQANDVLQ
Recommend Dealer
Yes
Employees Worked With
Ink
May 16, 2025

The service team is great. They keep you informed along the way and answer any questions I may have. More

by CRSTEFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 15, 2025

Our experience was easier than buying a set of potholders! This is due to the care and attention we received from Brett Paden! More

by Kigift
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We’re thrilled to hear that your car-buying experience was so smooth, easier than buying potholders! Brett Paden will be so happy to know that his care and attention made all the difference. We truly appreciate your kind words and look forward to helping you again in the future!

May 15, 2025

soon as I walked in the door, they were all very nice offer Maywood or coffee whatever then I sat down with the agent and I told him a little bit of what I wanted and then he took me out on a couple test More

by ckoby5159
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We’re so happy to hear that our team made you feel welcome right from the start and that you found the perfect vehicle after some great test drives. We always aim to provide a comfortable, stress-free experience, and it’s wonderful to know we succeeded. Enjoy your new car, and we hope to see you again soon!

May 15, 2025

Making appointments is always very easy and the service team are very professional and keep you informed of all work required. More

by CRSTEFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear that scheduling appointments is easy and that our service team consistently keeps you informed and provides professional care. We truly appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

May 14, 2025

Perry and his team were super helpful, straight to the point, no nonsense. Easiest purchase I made in years More

by NJ.RAFFAELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

May 14, 2025

Our sales person Tom went above and beyond beyond to get us our new vehicle. We are extremely satisfied and grateful!! More

by DPERRY62.DP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

May 13, 2025

Leslie rocks! But this is the third time I have to put my car in for the same issue. They just can’t seem to figure out why my check engine light is on. Even thoug More

by mccormick39
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick…. In service
May 13, 2025

Overall this was a seamless process. I picked a car out online, placed a deposit then went to the dealership to finish the paperwork. Everyone was happy and helpful each step of the proc More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Pat, Thank you for your great feedback! We're so glad to hear that the process was smooth and easy from start to finish. Our team works hard to make car buying as seamless as possible, and it's great to know you felt supported every step of the way. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future!

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