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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
2,018 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,018 reviews

December 27, 2024

I have dealt with Tom D in sales i am on my third Acadia. He really came through for me on the last one at the end of the year. More

by TUMBREIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We’re so happy to hear that Tom D has been able to assist you with your Acadia purchases, and that he came through for you in getting the best deal. We truly appreciate your continued trust in us and look forward to helping you with your future vehicle needs!

December 27, 2024

Faulkner GMC was very nice to me and my wife that sells person Perry was nice and also John the account manager More

by GENEO3564
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that both Perry and John provided you and your wife with excellent service. It's wonderful to know that you had a positive experience at Faulkner GMC. We truly appreciate your feedback and look forward to serving you again in the future!

December 27, 2024

Inspection on our 2016 Acadia SUV. Completely satisfied. Leslie was great and communication was excellent. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 26, 2024

The service dept is efficient, friendly, and very respectful. The technicians are knowledgeable and thorough. More

by apostleduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that our service department provided you with efficient, friendly, and respectful service. It's great to know that our technicians made a positive impression with their knowledge and thoroughness. We truly appreciate your feedback and look forward to serving you again!

December 23, 2024

When dealing with the staff at Faulkner, you will experience, great communication, friendly service and top notch work on your vehicle. More

by MIKEMAL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Cavalcante
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Dec 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 21, 2024

I have bought multiple cars at Faulkner since the 90’s. Always the best in sales and service More

by DEBBIEPADEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust and loyalty to Faulkner over the years! We’re honored to have been part of your car-buying journey since the 90s, and we truly appreciate your kind words about our sales and service teams. Your satisfaction means the world to us, and we look forward to continuing to serve you for many more years to come!

December 21, 2024

Faulkner got me in immediately when I got a nail in my tire. They were courteous, kind and took care of my issue and had me on my way. More

by BBRADY728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We’re so glad to hear that we could assist you promptly and get you back on the road quickly. Our team always aims to provide courteous and efficient service, and it’s great to know we met your expectations. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing us!

December 19, 2024

Good scheduling, vehicle serviced, and recommendations offered. Thanks Takia and Vince for your service towards excellence. More

by BRIAN.SPROWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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Dec 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review, Brian! We're so glad to hear that Takia and Vince provided excellent service and that your vehicle was taken care of. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, don’t hesitate to reach out. Thank you for choosing us!

December 19, 2024

2nd oil change on our one year old car. 2nd problem. After first oil change our car had an oil leak due to “Faulty O ring.” We needed to bring our vehicle in before next oil change was due More

by snjmarino
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know any names but people were. Fine
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December 18, 2024

Always very professional and courteous. The service is excellent and the vehicle is always ready when promised. More

by KKCJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Dec 18, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our service. Our team strives to maintain professionalism and ensure everything is ready on time for you. We look forward to serving you again soon!

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