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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
2,015 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,015 reviews

January 29, 2025

Very good service. Communication is awesome. I like how they send videos of them working on my vehicle and gives me an update on what is going on. More

by DONNAJ037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Donna! Please let us know if we can do anything else to help!

January 28, 2025

From the beginning the service was straight forward and timely . Focused diagnosing the root cause to find the correct fix. More

by F.TAMMARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We’re glad to hear that the service was straightforward and timely, and that we were able to focus on diagnosing the root cause to find the right fix. Your satisfaction is important to us, and we’re happy we could meet your expectations. Looking forward to assisting you again in the future!

January 26, 2025

I always feel confident leaving my car in Faulkner’s hands. They know their stuff! More

by mccluskey_patbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review! We’re so glad to hear that you feel confident leaving your car with us. Our team takes pride in knowing our stuff and providing you with the best service possible. We appreciate your trust and look forward to assisting you again soon!

January 26, 2025

Great experience Adam and John are gentlemen. Stick to their word. Very good trade in number and a very good purchase number. Wasn't planning at all on buying a GMC but the deal was too good a More

by HERMANHERSHEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We’re so glad to hear that Adam and John provided you with such a positive experience. It’s awesome that the deal worked out so well, even when you weren’t planning on buying a GMC! We really appreciate your kind words and are thrilled you had a great experience with us. Enjoy your new ride!

January 26, 2025

Great dudes, super easy to deal with. Thanks guys. I would def recommend this place to everyone.zero Hassles More

by LUKEDUKE916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 26, 2025

Great customer service and attention to customer needs. Sales took time to find us the right vehicle at the right price and then arranged for all paperwork to be done in advance before finalizing the tran More

by AMANDABURNS56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review, Amanda! We’re so glad to hear that our team took the time to find the perfect vehicle for you and made the paperwork process smooth and efficient. We always aim to make car buying as easy and stress-free as possible, and we’re happy we succeeded in providing you with a great experience. We appreciate your feedback and look forward to working with you again in the future!

January 26, 2025

Great purchase. Everyone was great!I would highly recommend going to Faulkner GMC/Chevrolet of West Chester. More

by JAIME.GIORGIANNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review, Jaime! We’re so happy to hear that you had a great experience with us. Your recommendation means a lot, and we’re thrilled that everyone made your purchase process a smooth one. We hope you enjoy your new vehicle and look forward to seeing you again!

January 26, 2025

Faulkner demonstrated excellent customer service! I highly recommend them to all. Ask for Adam, he's great! More

by EBONY BARNES
Recommend Dealer
Yes
Employees Worked With
Adam Johnson in Sales
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words, Ebony! We're thrilled to hear you had an excellent experience with us, and we agree—Adam is great! We truly appreciate your recommendation and look forward to serving you again in the future!

January 26, 2025

Fast efficient and courteous service. Only complaint was moving my seat and rear view mirror. More

by MLEVERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your review! We’re glad to hear that you received fast, efficient, and courteous service. We apologize for the inconvenience with the seat and rearview mirror adjustments, and we’ll make sure to be more mindful of that in the future. We appreciate your feedback and look forward to serving you again soon!

January 26, 2025

The staff was friendly, the service was fast and efficient, and it was reasonably priced. More

by GLAM1964MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that our friendly staff and efficient service made your experience positive. We always strive to offer fair pricing, so it's great to know you were happy with that as well. We appreciate your feedback and look forward to serving you again!

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