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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,012 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,012 reviews
February 18, 2025
Outstanding sales experience. Adam and the entire team were great to work with. Made the car buying experience quick and easy Adam and the entire team were great to work with. Made the car buying experience quick and easy More
by MIKEMANTEGNA
Verified Customer
February 18, 2025
Megali was super friendly and was easy to work with. I would gladly buy from her again! I would gladly buy from her again! More
by JAMIEKOFROTH
February 16, 2025
Great Service, Only issue I had was the fact that I was staying with my vehichle. After two hours they told me about an issue that wouldnt pass inspection. I wish they would have done that part first so staying with my vehichle. After two hours they told me about an issue that wouldnt pass inspection. I wish they would have done that part first so I could have gone home. Plus, after spending $500 plus they didnt wash my car. The gentleman who picked me up actually took the car thru the wash for me. He was great!! Other than that, they are great. More
by HARRIET1107
Employees Worked With
Vincent ??
February 16, 2025
The team was friendly, informative, knowledgeable, and patient. They made the process of buying a vehicle easy. patient. They made the process of buying a vehicle easy. More
by ELYSE.ALTIERE
February 16, 2025
We dropped our car off on Thursday afternoon. It was dropped off for an inspection oil change. We got a call on Friday morning, but the windshield wipers wooden pass inspection and service person It was dropped off for an inspection oil change. We got a call on Friday morning, but the windshield wipers wooden pass inspection and service person recommended transmission change cabin filter wife called around 2 o’clock service person said it would be done in 15 minutes And when we got there 230 2:45 wasn’t done didn’t do the Transmission flush and we did a good hour paid for what was done and left. Very disappointed. I came to use because I didn’t Like O’Reilly service in past two years I had an inspection gladiator flush that bill was 800 and some dollars I bought Wheels which was three grand From the parts department, I don’t know what to tell you very disappointment More
by THOMASFLAGIELLO
February 15, 2025
Service rep was polite and new. During a routine oil change I was advised of two items needing repairs totaling over $2400. I had to ask if covered under warranty. In the past, othe During a routine oil change I was advised of two items needing repairs totaling over $2400. I had to ask if covered under warranty. In the past, other dealers would have checked if covered. I was told all work was covered under warranty. After work was performed, they charged over $500 for a repair. I had to complain but this was rectified. You need to ask questions to see if work will he covered or not as they will not check for you. If you don’t ask, you will always pay. More
by ECWERWINSKI0
Employees Worked With
Tyreese
February 14, 2025
I have always been treated professionally and courteously by this dealership all departments. The only important suggestion to improve om is your phone service When you call shorly after 5:00 pm and you ho by this dealership all departments. The only important suggestion to improve om is your phone service When you call shorly after 5:00 pm and you hope at least SALES is open and they are busy Please have a recorded message of all of the stores Hours each department You can’t check your computer while you’re driving down the street and need to plan your day and so you know the times well some people might but I don’t operate a computer when I drive or even have the vertical the verbal commands to make and have it respond to me correctly call it up. Lotta people still use phones should tell you the stores hours otherwise it’s very frustrating. That’s corrective constructive criticism more than one way to sell a car right but you guys do it well. More
by NMFW87
Employees Worked With
