Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,011 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,010 reviews
March 15, 2025
I had a really great experience at the Westchester GMC car dealership. Everything went very smoothly. I chose this location because of how I felt their employees were honest, friendly and helpful. I did n car dealership. Everything went very smoothly. I chose this location because of how I felt their employees were honest, friendly and helpful. I did not feel like anyone was playing games and their prices were fair. I felt like I did not get ripped off with my trade-in and I did not feel like I was gouged for the new purchase of a GMC canyon. The dealership was an hour away from my home. I chose to come here over a dozen other locations. More
by jeremiahbriancooper
Verified Customer
March 15, 2025
Service really bad sad they would look at it first thing in the morning They didn't look at it till the end of the day then gave a high price to look at it then we took it to another garage for half the p in the morning They didn't look at it till the end of the day then gave a high price to look at it then we took it to another garage for half the price they fixed the glow plugs they said were bad and now the check engine light is on the other side. More
by Jeffrey s
Employees Worked With
March 14, 2025
The service was very accommodating. I was notified about changing the brake pads on my vehicle. To have Saturday drive-up appointments is wonderful to have. Thank you! I was notified about changing the brake pads on my vehicle. To have Saturday drive-up appointments is wonderful to have. Thank you! More
by LWHOLLIDAY10
Employees Worked With
March 14, 2025
Rusty Miller answered all of my questions. The mechanic corrected each of the issues. Having a shuttle made dropping the car off and returning to pick it up upon completion was most helpful a The mechanic corrected each of the issues. Having a shuttle made dropping the car off and returning to pick it up upon completion was most helpful and appreciated. More
by HARVEYLERMAN23
Employees Worked With
Other Employees :
Mechanic assigned to diagnose and correct the stated issues.
March 14, 2025
Your work was quick and well done. Loved that the car was cleaned, shiny tires. Loved that the car was cleaned, shiny tires. More
by MIMI.MCGOWAN1
March 14, 2025
I had a very good time with this dealership and it’s workers. They tried their best to get me a deal that would help me and them. Easy to talk to and no scamming whatsoever. 10/10 would shop again! workers. They tried their best to get me a deal that would help me and them. Easy to talk to and no scamming whatsoever. 10/10 would shop again! More
by Brian Edmondson
March 14, 2025
Had a great experience at Faulkner Buick-GMC, Very friendly and helpful staff. Vincent is aweosme, friendly and helpful staff. Vincent is aweosme, More
by Bryanoreilly60
Employees Worked With
March 13, 2025
Vincent is the best customer advocate you could ask for. I have had issues with the dealership and the service rep always pushing to upsell and not delivering, even doing the work after I had said NO Vince I have had issues with the dealership and the service rep always pushing to upsell and not delivering, even doing the work after I had said NO Vincent did everything he could to make a tough situation understandable and complete. He had put my trust back into the dealership’s service department - I will only deal with him going forward. More
by BUZZIMJTIC
Employees Worked With
Vincent
March 13, 2025
Tried to purchase this from a closer location as this location is over 2 hours away and I was already working with someone that advised me that they could get cars from any Faulkner location. When location is over 2 hours away and I was already working with someone that advised me that they could get cars from any Faulkner location. When the manager called this location they were advised that the vehicle had already sold. The inquiry I sent from my online search emailed me and indicated they in-fact still had not what I was expecting since the day prior it was “sold” Joe indicated that not all Faulkner are owned by the same “Faulkner” but not sure why if it’s not all the same Faulkner its on the tobesure website with all other locations including this locations inventory More
by Miller
March 13, 2025
They offer great service. Prompt, knowledgeable and pleasant. Very reliable, clean and comfortable waiting room. Prompt, knowledgeable and pleasant. Very reliable, clean and comfortable waiting room. More
by JONNAMCCOY
