Faulkner Buick GMC West Chester, INC.
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,576 reviews
Great! Great service. Faulkner keeps my vehicle in great shape. It helps and is smart to always have the same service person for the vehicle as this make i Great service. Faulkner keeps my vehicle in great shape. It helps and is smart to always have the same service person for the vehicle as this make it more personable. More
2012 Chevy Silverado Brad Thompson and Melissa Carpenter made the time purchasing a vehicle very pleasant. Not once did I feel pressured into making a decision I didn’t ha Brad Thompson and Melissa Carpenter made the time purchasing a vehicle very pleasant. Not once did I feel pressured into making a decision I didn’t have to make. Melissa was very informative and knew every answer to my questions. Brad is a stud. If he sees this... Thank you for your service! More
Wonderful dealership to work with I am a return customer to this dealership. I keep coming back because they know how to rreat their customers. From sales to service always a great I am a return customer to this dealership. I keep coming back because they know how to rreat their customers. From sales to service always a great experience. More
Giving benefit of a fluke experience Purchased later used car that prob normally would have been sent to auction. Attitude of sales let us know it was below their standard which made my Purchased later used car that prob normally would have been sent to auction. Attitude of sales let us know it was below their standard which made my daughter (first time car owner) ask if we were below their standard. Vehicle gas tank was on E when we took a test drive. Low tire pressure pointed out and we were assured it was all was fine, and they’d double check. When we got the car home it only had about 10psi in the tires. Ops manager was very responsive and the finance person Karl was great at talking with my daughter through the process. More
Great service, great team Magali and Karl were super awesome. They went out of their way to make sure I got the vehicle that I wanted. They were very respectful and made sure I Magali and Karl were super awesome. They went out of their way to make sure I got the vehicle that I wanted. They were very respectful and made sure I understood what was happening and how decisions were. Thank you so much for the assistance. More
GREAT service My pickup a/c failed Tuesday afternoon. I told service that I was going on a 600 mile trip beginning Friday. They said to bring it in Tuesday before 7 My pickup a/c failed Tuesday afternoon. I told service that I was going on a 600 mile trip beginning Friday. They said to bring it in Tuesday before 7. A/C was fixed and truck ready Wednesday afternoon. Awesome service. Thanks, Jim & Faulkner. Ed Borer More
Great car buying experience I have leased/purchased several cars over the years and this purchase was one of the most painless. I worked with Brad. He was very accommodating, pro I have leased/purchased several cars over the years and this purchase was one of the most painless. I worked with Brad. He was very accommodating, professional, and friendly. I had communicated with Melissa in the Internet Sales Department and she portrayed the same traits. I was given a very fair trade-in price, in the past this was the most unpleasant part of the transaction. I spent a few hours at the dealership, which included test driving and all the paperwork to finalize the car purchase. It was nice not to spend an entire Saturday to buy the car. More
Such a great team! I alwAys appreciate the amazing service we receive at Faulkner. From the courteous ladies on the phone directing and assisting with calls to a very fr I alwAys appreciate the amazing service we receive at Faulkner. From the courteous ladies on the phone directing and assisting with calls to a very friendly and helpful Jack in service, everything is taken care of in a quick and friendly manner. More
Great service!!! Jim always takes the time to explain what is happening and what needs to be done. He is clear and explicit, without talking down to me or making me f Jim always takes the time to explain what is happening and what needs to be done. He is clear and explicit, without talking down to me or making me feel stupid. More
My recall Our experience was great from start to finish! We have two from Faulkner and had two before these! Love my GMC TERRAIN! Bryant couldn’t have been Our experience was great from start to finish! We have two from Faulkner and had two before these! Love my GMC TERRAIN! Bryant couldn’t have been more friendly! We bought our first car from him in 1997! More