Faulkner Buick GMC West Chester, INC.
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,660 reviews
THE BEST SERVICE DEPT. Faulkner's Service Dept. is the best. I buy all my cars at Faulkner's. Won't go any where else. Jim Keyser is the best. Faulkner's Service Dept. is the best. I buy all my cars at Faulkner's. Won't go any where else. Jim Keyser is the best. More
Recall notice to fix locking steering. The Service Department was efficient, friendly, and hospitable. JIm Keyser, my Service Manager, did a great job getting me in and out in an hour. The Service Department was efficient, friendly, and hospitable. JIm Keyser, my Service Manager, did a great job getting me in and out in an hour. More
Right on time Had my car in for service today. Took it early because I had an appointment afterwards. It was ready 1 1/2 hours early. Fabulous! Had my car in for service today. Took it early because I had an appointment afterwards. It was ready 1 1/2 hours early. Fabulous! More
2018 GMC Acadia Perry was very helpful, and answered any questions I had. They helped me get to the price I was looking for. 10/10 would buy from him again. Perry was very helpful, and answered any questions I had. They helped me get to the price I was looking for. 10/10 would buy from him again. More
Great experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with John for years More
Used Silverado When into this dealership to look at a used GMC 4x4 Crew Cab Canyon, which we test drove and was impressed with it. During our "small talk" with our When into this dealership to look at a used GMC 4x4 Crew Cab Canyon, which we test drove and was impressed with it. During our "small talk" with our sales rep Tom, I mention that we were out shopping for a second car and that I wanted to compare the smaller Canyon to a full size pickup. Well, that led to us looking a two Silverado double cabs long bed pickups. Both trucks were in our price range, so we brought one and the deciding factor was that the older one (2015) was GM Certified, which added some more time to the warranty. And it was RED. Anyway, the whole process a Faulkner was very easy, low key and no pressure. More
Car number 3 !!!! My mother has a crush on Brett and loves the professional/personal approach she receives at the Faulkner Buick/GM C dealership in West Chester, PA. My mother has a crush on Brett and loves the professional/personal approach she receives at the Faulkner Buick/GM C dealership in West Chester, PA. My husband and I on the other hand have been with Toyota for years, and after witnessing the fabulous deal Mom received, think a switch might be considered in the near future... More
In past years GREAT this year POOR Service in past 10plus years has always been very satisfactory. Not so this year. I asked to have windshield stickers corrected - couldn’t get done I Service in past 10plus years has always been very satisfactory. Not so this year. I asked to have windshield stickers corrected - couldn’t get done I was told. Why? It would invalidate the emission exemption. What? I may be female and old but I'm not yet mindless. More
Total replacement of Radiator and coolant parts No appointment. Listened to the repair items I wanted and ordered parts accordingly. Completed this major repair in a timely manner. Kept me informed No appointment. Listened to the repair items I wanted and ordered parts accordingly. Completed this major repair in a timely manner. Kept me informed daily as to the repair status. Super job! More
Great deal on the Cadillac I’ve always wanted From the first txt, phone call and visit to the showroom everyone was fantastic Attentive, knowledgeable and worked quickly to get our card ready to From the first txt, phone call and visit to the showroom everyone was fantastic Attentive, knowledgeable and worked quickly to get our card ready to drive off the lot in one day Would definelty refer friends and family to come here for their next car More