Faulkner Buick GMC West Chester, INC.
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,576 reviews
New Lease Friendly, easy and quick process from Perry in sales and Matt in finance. I dont enjoy buying cars and Perry made it as easy as possible. No fuss no Friendly, easy and quick process from Perry in sales and Matt in finance. I dont enjoy buying cars and Perry made it as easy as possible. No fuss no muss!! More
Enjoyable, highly professional, informative about the Lacros Mr.Perry, was highly professional, friendly, and set me and my wife at ease to explore the offerings of Faulkner Auto Co. T the age of 82 years I hav Mr.Perry, was highly professional, friendly, and set me and my wife at ease to explore the offerings of Faulkner Auto Co. T the age of 82 years I have had many purchases of automobiles. This was the first one that I and my wife enjoyed. We will definitely return to Mr. Perry for our next purchase as well as recommending the Faulkner Co. He set an atmosphere of trust in his presentation with us. Thank you. More
Expensive A hose replacement on the AC was estimated at a $700 repair. Our service rep was able to knock some off the price, but makes me wonder if the repair A hose replacement on the AC was estimated at a $700 repair. Our service rep was able to knock some off the price, but makes me wonder if the repair work comes with a commission attached. Got the hard sell about it being hot out and a heat wave coming. I did some searching online and the repair was on average at least $200 more expensive than other online estimates. More
Great service I made an appointment to have my truck serviced because the air conditioner was not working correctly. The staff at GMC are terrific. I would recomme I made an appointment to have my truck serviced because the air conditioner was not working correctly. The staff at GMC are terrific. I would recommend anyone who needs service on their GMC To drop it off at Faulkner you will not be disappointed. More
Great Experience as Usual! Always have a great experience at Faulkner, which is why we've been customers for 20 years. They always treat us in a friendly and respectful manner, Always have a great experience at Faulkner, which is why we've been customers for 20 years. They always treat us in a friendly and respectful manner, and we end up arriving at a deal that works for both of us... There service department is also excellent as well. Highly recommend Brett to anyone looking for a new car... More
Faulkner service team wins again Faulkner does a great job with service, my recent visit was another good example. I came in for inspection and they had me in and out under 90 minutes Faulkner does a great job with service, my recent visit was another good example. I came in for inspection and they had me in and out under 90 minutes and replaced two bulbs they found to be faulty too! Jim is an ace and takes good care of me... More
Prompt but pricy Oil change without tire rotation was completed promptly. The price charged was $7 more than quoted by phone a few days before. Not sure how this can h Oil change without tire rotation was completed promptly. The price charged was $7 more than quoted by phone a few days before. Not sure how this can happen. More
Service writer and service was great, Parts Depot not Hi, I had my Encore in for an intermittent problem with the Turbo cutting out, A part was ordered, said 5 days and the Parts Department would call. Hi, I had my Encore in for an intermittent problem with the Turbo cutting out, A part was ordered, said 5 days and the Parts Department would call. They never did once. Not having the issue much until badly on Monday, it sparked me to call parts, which I did. Part was there. I asked why I was never called, confirmed my number was correct, parts offered no apology or explanation other than I don't know. All I needed was "my bad" or "We're sorry", take ownership you work in parts. More
another enclave this is our 6th car every aspect of purchasing a car was handled in a very pleasant and professional manner. we have always been pleased with our veh this is our 6th car every aspect of purchasing a car was handled in a very pleasant and professional manner. we have always been pleased with our vehicles performance , the service departments readiness to help and especially tom delight our sales representative. More
Warranty work Ted Donnon was great!! To care of all issues, I would recommend them to everyone!! Work was done in a timely manner and truck was clean when they were Ted Donnon was great!! To care of all issues, I would recommend them to everyone!! Work was done in a timely manner and truck was clean when they were done! More