Faulkner Buick GMC West Chester, INC.

Very positive experience We came in to buy a truck on short notice, and Bryant Pullins and John Simonelli were fantastic. They got us into the right trucks to test drive and We came in to buy a truck on short notice, and Bryant Pullins and John Simonelli were fantastic. They got us into the right trucks to test drive and several hours later we left with a truck. Very positive experience. Would recommend them to anyone. More

Great Experience! Worked with Tom Delgott, Hugh and Matt in Finance. We could not have asked for a better experience. All were very knowledgeable and professional. Tom Worked with Tom Delgott, Hugh and Matt in Finance. We could not have asked for a better experience. All were very knowledgeable and professional. Tom has been in the car business for 20+ years and has adapted to today's buyers- Highly recommend. Matt in Finance was awesome to work with! More

Excellent Servicd Always feel comfortable bringing my car to Faulkner. Leslie Hurst is great to work with. Will definitely recommend Faulkner to friends and family. G Always feel comfortable bringing my car to Faulkner. Leslie Hurst is great to work with. Will definitely recommend Faulkner to friends and family. Great ease with getting an appointment and service was completed quickly on my schedule! More

Easily taken care of in minimal time The work was easily taken care of in minimal time. I was called when the work was done and it took less time than initially thought. The work was easily taken care of in minimal time. I was called when the work was done and it took less time than initially thought. More

Great service Again just terrific service and timely. That staff is friendly and very knowledgeable. They also handle the customers very well, getting back to them Again just terrific service and timely. That staff is friendly and very knowledgeable. They also handle the customers very well, getting back to them soon as they can. More

Faulkner Buick Service Dept. The service at Faulkner Buick is very good. The people are very friendly and the care is ready when they say it will be ready The service at Faulkner Buick is very good. The people are very friendly and the care is ready when they say it will be ready More

Service / Lease Ms. Hurst explained to my satisfaction a question I had related to a charge. She was professional and personable when called to the cashier's area. Ms. Hurst explained to my satisfaction a question I had related to a charge. She was professional and personable when called to the cashier's area. Magali DeClet in Sales was professional and assisted me in making the transition to a new lease with an Envision. Matt in Finance was thorough and helped, as well, to make it a smooth transition. More

Great Ms. Hurst is very professional and very clear when she explained what work needs to be done to your vehicle and why. Also any Diagnostic Reading which Ms. Hurst is very professional and very clear when she explained what work needs to be done to your vehicle and why. Also any Diagnostic Reading which may needs to be address in future. More

Vehicle was done in a timely manner and expertly serviced. I would highly recommend Faulkner Buick/GMC dealership for your service needs as well as a new vehicle purchase. Our service rep Leslie Hurst treated I would highly recommend Faulkner Buick/GMC dealership for your service needs as well as a new vehicle purchase. Our service rep Leslie Hurst treated me with professionalism and very curtiously. More

Been going for years (due to warranty) - still no love Review based on years of going here, not just my most recent Been going for years and always like Groundhog Day... They treat me like we are new c Review based on years of going here, not just my most recent Been going for years and always like Groundhog Day... They treat me like we are new customers They never can tell if this is a repeat issue, or connected to a previous issue (stock/Strut/engine bracket) It is rarely ready when you expect it (hours became days became a week and always ME calling for an update) When paying they have “forgotten” charges and then need to add to the bill more than once Nice waiting area Clean bathrooms Free coffee and WiFi Courtesy driver is very nice More