Faulkner Buick GMC West Chester, INC.
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,576 reviews
oil service on time, no hassles. Trusted to perform a preroad trip check up. Was able to have my truck delivered to my home for valet service. on time, no hassles. Trusted to perform a preroad trip check up. Was able to have my truck delivered to my home for valet service. More
Great Dealership from Top to bottom! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! THANK YOU ALL! More
DEF not resetting Diagnosed and corrected issue with DEF reading. Spent time explaining issues with DEF readings and not resetting. Work covered under extended warran Diagnosed and corrected issue with DEF reading. Spent time explaining issues with DEF readings and not resetting. Work covered under extended warranty. Washed my truck!! More
Great Service Highly recommend Faulkner Buick - their staff and service are excellent! From my lease to collision repair and maintenance in between. Everyone I enc Highly recommend Faulkner Buick - their staff and service are excellent! From my lease to collision repair and maintenance in between. Everyone I encounter is helpful and professional as well as caring and kind. More
Experienced Professionals Perry Bonifazi did a great job of understanding my buying criteria, never tried to pressure or oversell. I'd recommend to anyone looking for an easy Perry Bonifazi did a great job of understanding my buying criteria, never tried to pressure or oversell. I'd recommend to anyone looking for an easy car shopping experience More
Excellent Leslie at the front desk was great. She was very pleasant . She also was very courteous and professional. I would definitely recommend the Service Dep Leslie at the front desk was great. She was very pleasant . She also was very courteous and professional. I would definitely recommend the Service Department to all my friends. More
Recall on new vehicle My salesman Perry was great very easy to work with, always reaching out to check up on you after a purchase or lease . Mike the sales manager excepti My salesman Perry was great very easy to work with, always reaching out to check up on you after a purchase or lease . Mike the sales manager exceptional very knowledgeable and clear about products Great customer service. Jack platt great as well in the service area More
Poor customer service I would give a zero if I could. The service dept provided an initial estimate of 2 hours, which was agreeable. However it took 4. Worse than that, I would give a zero if I could. The service dept provided an initial estimate of 2 hours, which was agreeable. However it took 4. Worse than that, the service dept provided me with NO status updates, while customer after customer came and went. After 4 hrs I went and asked for a status - I was told 15 mins - 40 mins later I was finally able to leave with my car. A disgrace. More
Excellent service I wish to thank you for a great job. Everyone was so nice. Micheal did a great job. The car looks great. Job well done. I wish to thank you for a great job. Everyone was so nice. Micheal did a great job. The car looks great. Job well done. More
A dash service light came on the day before a scheduled long Arrived at service before opening time on Saturday. Service representative, Leslie, took car in immediately to have a tech check the problem. Needed Arrived at service before opening time on Saturday. Service representative, Leslie, took car in immediately to have a tech check the problem. Needed to order a part but not be available prior to our departure. Assured us that ok to drive. Will schedule repair when we return. So grateful for the care and prompt attention given my wife and me. Thanks More