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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,660 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,660 reviews
November 02, 2018
Exceptional service. I am very impressed with the service I received when purchasing my 2019 Encore. The staff were very professional, exceptionally helpful and welcoming. I am very impressed with the service I received when purchasing my 2019 Encore. The staff were very professional, exceptionally helpful and welcoming.Would recommend highly. More
by MACUSHLA
Verified Customer
November 02, 2018
2013 Volvo XC70 We bought preowned 2013 Volvo from Faulkner in August/2018. This was first opportunity to service. Minor stuff, the cell phone charger outlet wouldn’t We bought preowned 2013 Volvo from Faulkner in August/2018. This was first opportunity to service. Minor stuff, the cell phone charger outlet wouldn’t work Worked w/ Jack and service fixed it/replaced while I waited. Good to go! No charge for service. More
by lundy206
Employees Worked With
Jack Platt
November 02, 2018
Very friendly Very clean and very nice people. Good selection of cars and trucks. Buick has come a long way and quality and apearance have improved greatly. Very clean and very nice people. Good selection of cars and trucks. Buick has come a long way and quality and apearance have improved greatly. More
by TAS5561
Employees Worked With
James Keyser
November 01, 2018
James makes my life easier. James Keyser in service always has a smile. Gets you in and out. Pleseser doing businesses with him. I would recommend him great guy thank you James Keyser in service always has a smile. Gets you in and out. Pleseser doing businesses with him. I would recommend him great guy thank you More
by SUSIEQ7301961
Employees Worked With
James Keyser
November 01, 2018
Excellent service center This is the second time I have used Faulkner Service Center and they are nothing but the best! Professional, courteous, fast and reasonable priced. I This is the second time I have used Faulkner Service Center and they are nothing but the best! Professional, courteous, fast and reasonable priced. I won't be taking my car anywhere else. Everyone there has been a pleasure to deal with. They should be commended for a job well done in every category! More
by tdudas
Employees Worked With
James Keyser
November 01, 2018
Always friendly! I wouldn't think to go anywhere else. When I arrived, I was met at my car with a big smile. Everyone I have ever encountered at Faulkner has always I wouldn't think to go anywhere else. When I arrived, I was met at my car with a big smile. Everyone I have ever encountered at Faulkner has always been pleasant, professional and courteous. More
by CR
Employees Worked With
November 01, 2018
Diagnostic and repair Jack was great. Kept me informed, let me drop it off the night before an early drop off early for an early appointment, and got my car back to me bett Jack was great. Kept me informed, let me drop it off the night before an early drop off early for an early appointment, and got my car back to me better then when I left it. More
by Mjboniface
Employees Worked With
Jack Platt
November 01, 2018
Incredible customer service They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. They went above and beyond to get the work done and also gave me rides to and from. I will bring all my service to them now. More
by Lovemysilverado
Employees Worked With
Jack Platt
October 31, 2018
Internet Sales team Internet sales team is clueless!!!! Many Thanks to Hugh G (sales mgr) for making the deal happen and to Daniel J for wrapping up the paper work. Good Internet sales team is clueless!!!! Many Thanks to Hugh G (sales mgr) for making the deal happen and to Daniel J for wrapping up the paper work. Good guys both! More
by MAJWARRS
Employees Worked With
Daniel Johnston, Hugh Gillespie, Matt Corcoran, Melissa Carpenter , Melanie Laird
October 31, 2018
Good service I just purchased my 2015 GMC Terrain a little over 3 months ago and have had to take it back toFaulkner GMc twice because of the check engine light co I just purchased my 2015 GMC Terrain a little over 3 months ago and have had to take it back toFaulkner GMc twice because of the check engine light coming on. They take it right in and have fixed the problem( for the time being) but it has been an inconvenience being that you should not have so many problems so early on. I'm hoping this will be it. Besides these problems they are helpful and get the job done quickly More
by JODIMCVEY
Employees Worked With
Other Employees :
Paul Johenning, Jack Platt, Ted Donnon, James Keyser
