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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,658 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,658 reviews
November 15, 2018
Service waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say More
by MARYANN.PERRONE
Verified CustomerEmployees Worked With
November 15, 2018
Pre-owned purchase From the initial meeetin, to the test drive, to the trade in, to the Financing, the experience couldn’t have been better. Super attentive service! From the initial meeetin, to the test drive, to the trade in, to the Financing, the experience couldn’t have been better. Super attentive service! More
by CLARHJ
November 14, 2018
Fixed my flat Called with an emergency flat tire. My run flat tire was in stock, mounted and balanced. Picked my car few hours later at my convenience. Very happ Called with an emergency flat tire. My run flat tire was in stock, mounted and balanced. Picked my car few hours later at my convenience. Very happy with everything. More
by debbibubbles37
Employees Worked With
Jack Platt
November 14, 2018
Total Service Package Faulkner GMC is the total package when it comes to servicing the customer!! From Hugh and his Sales team to James my Service Advisor to the guys at t Faulkner GMC is the total package when it comes to servicing the customer!! From Hugh and his Sales team to James my Service Advisor to the guys at the parts counter and Joel and Gary who've worked on my truck. Everyone along the chain is more than happy to address your needs and do whatever it takes to maintain the best professionalism. Feels like family to me! Marty More
by Skirt
Employees Worked With
Joel, Gary, Parts guys, Hugh Gillespie, Matt Corcoran, James Keyser
November 14, 2018
Oil change I scheduled an oil change and my oil was changed successfully. I am happy that I received a successful oil change. It was a great oil change. I scheduled an oil change and my oil was changed successfully. I am happy that I received a successful oil change. It was a great oil change. More
by LILLIANJACKSON81
Employees Worked With
James Keyser
November 13, 2018
Very positive first service-oriented experience! Jim welcomed me and walked me thru the service experience … VERY pleased with the professionalism and responsiveness of the entire 'team'. Definitely Jim welcomed me and walked me thru the service experience … VERY pleased with the professionalism and responsiveness of the entire 'team'. Definitely will continue to make this my service location. More
by momsillup
Employees Worked With
James Keyser
November 13, 2018
Easy to schedule Setting up my appointment was simple and the service was excellent. Only suggestion is to inform nighttime drop off locations. The sign is good but so Setting up my appointment was simple and the service was excellent. Only suggestion is to inform nighttime drop off locations. The sign is good but some people don’t read. Attach it to the email and text notices. More
by LOVELL110
Employees Worked With
Brad Thompson
November 12, 2018
Cascada Jim in service was very accommodating with getting my car serviced at my convenience. Also all work was done properly and on time. My car was left in Jim in service was very accommodating with getting my car serviced at my convenience. Also all work was done properly and on time. My car was left in a designated area for my easy pick up More
by Bossmanxo
Employees Worked With
James Keyser
November 12, 2018
Overall review Fast and easy to deal with did what they could to accommodate I did not get the deal I wanted but better than what they had originally offered me so I Fast and easy to deal with did what they could to accommodate I did not get the deal I wanted but better than what they had originally offered me so I was happier when I left upfront about everything friendly salmon More
by RON112156
Employees Worked With
Matt Corcoran, Melissa Carpenter , Melanie Laird
November 12, 2018
15000 mile service Great except for length. 2hrs for a pre-scheduled oil change is really long. I was expecting 45min or so. Other than that it was good. Very friendly Great except for length. 2hrs for a pre-scheduled oil change is really long. I was expecting 45min or so. Other than that it was good. Very friendly staff and nice lounge. More
by TODDSCHWANGER
Employees Worked With
James Keyser
