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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,658 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,658 reviews
November 27, 2018
Great work everytime I take a few vehicles here. I've done inspections, maintenance, and breakdown work here. Work is completed quickly, they communicate well, and are f I take a few vehicles here. I've done inspections, maintenance, and breakdown work here. Work is completed quickly, they communicate well, and are friendly, professional, and helpful. More
by dc995
Verified CustomerEmployees Worked With
Other Employees :
Paul Johenning, Jack Platt, Ted Donnon, James Keyser
November 26, 2018
Top of the class. My one regret is that I did not come in contact with Faulkner years ago could have saved myself allot of aggravation. #10 dealership in my opinion. My one regret is that I did not come in contact with Faulkner years ago could have saved myself allot of aggravation. #10 dealership in my opinion. More
by DENNISCAMERON
November 26, 2018
Great service, vehicle done when promised. Thank You Great service, vehicle done when promised, would highly recommend this dealership for Duramax service. We also had a couple recalls fixed on another v Great service, vehicle done when promised, would highly recommend this dealership for Duramax service. We also had a couple recalls fixed on another vehicle and was very pleased with every aspect. Keep up the great work Faulkner! More
by MIKE@BESTMULCH.COM
November 26, 2018
New Battery Needed new battery after only 11 months of a lease. Needed AAA to come and dig nose the problem. Not happy with a brand new battery being shot afte Needed new battery after only 11 months of a lease. Needed AAA to come and dig nose the problem. Not happy with a brand new battery being shot after this time period. More
by PEGJOHNHALLER
Employees Worked With
November 26, 2018
Attentive people We asked that no chemicals were used inside the car and mechanics wrapped the whole car up while working on it. All was done well and on time. We asked that no chemicals were used inside the car and mechanics wrapped the whole car up while working on it. All was done well and on time. More
by BMMEYERSON
November 26, 2018
Service I was a little disappointed because I called ahead of time to let them know I was dropping my car off Tuesday night. Friday we got a call at noon that I was a little disappointed because I called ahead of time to let them know I was dropping my car off Tuesday night. Friday we got a call at noon that they found the keys in the dropbox and was going to look at the car. We were told they were shortstaffed and therefore did not get to the car till Saturday evening. Had I known I would’ve kept my car and dropped it off Friday night. We were down to one car with three kids and it made it very difficult for us from Tuesday to Saturday down to one car. More
by jimgina4
Employees Worked With
Other Employees :
Leslie was not the person who I talked to in the beginning when I scheduled dropping off my car Tuesday night.
November 23, 2018
Service Been using service department for years. Always satisfied with Jim’s and Leslie friendliness and explanation. They make sure we are satisfied befor Been using service department for years. Always satisfied with Jim’s and Leslie friendliness and explanation. They make sure we are satisfied before leaving shop.. More
by ACLHUG
November 23, 2018
Service Bought our 2014 Verano on Dec. 26, 2015 and service has always taken good care of our car. I think this has been so far the best car we have ever purc Bought our 2014 Verano on Dec. 26, 2015 and service has always taken good care of our car. I think this has been so far the best car we have ever purchased, we love everything about this Buick model. More
by RABARNDT1
November 22, 2018
Just Purchased a 2019 GMC Terrain I have been buying or servicing my cars here for 25 years. Bryant, Leslie & John have always been great to me. My expectations are always met. I have been buying or servicing my cars here for 25 years. Bryant, Leslie & John have always been great to me. My expectations are always met. More
by JPMMBE
Employees Worked With
Other Employees :
Matt Corcoran, Paul Johenning
November 21, 2018
long wait; excellent rep Leslie was pleasant and thorough she revivewed the work and cost this was never done in the 2+ years I’ve been at Faulkner; always a long wait almost Leslie was pleasant and thorough she revivewed the work and cost this was never done in the 2+ years I’ve been at Faulkner; always a long wait almost 3 hours More
by Gracie
