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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,660 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,660 reviews
December 18, 2018
Semi Annual Service Semi Annual inspection, oil change, oil filter and tire rotation. Quality work and delivered on time with reasonable pricing. Vehicle needed front br Semi Annual inspection, oil change, oil filter and tire rotation. Quality work and delivered on time with reasonable pricing. Vehicle needed front brakes and rotors, all completed while I waited More
by rpcroff
Verified CustomerEmployees Worked With
James Keyser
December 17, 2018
Professional And friendly Fast efficient diagnosis and repair. Repair was accurate and solved the warranty issue. I have purchased two vehicles atFaulners and if I get anothe Fast efficient diagnosis and repair. Repair was accurate and solved the warranty issue. I have purchased two vehicles atFaulners and if I get another it will be from this dealership as well. More
by MSCHELPF
Employees Worked With
Jack Platt
December 16, 2018
Problem silved After two years my trunk hatch back finally works. Suffered through Roberts and Reedmsn Toll Chevy. Bad service departments Jim treated me like f After two years my trunk hatch back finally works. Suffered through Roberts and Reedmsn Toll Chevy. Bad service departments Jim treated me like family. Many thanks More
by LINDA.KAAT
Employees Worked With
James Keyser
December 15, 2018
Service to the rescue! Engine slow down/stall and messaging paniced me. In rush hour called service Jim realized my hysterics and guided me professionally and courteously! I Engine slow down/stall and messaging paniced me. In rush hour called service Jim realized my hysterics and guided me professionally and courteously! I will never go elsewhere! More
by LYNNESHA
Employees Worked With
James Keyser
December 12, 2018
Great Experience I could not have had a better experience with the sales team. It was refreshing to have an honest conversation about the value of my trade and the tr I could not have had a better experience with the sales team. It was refreshing to have an honest conversation about the value of my trade and the truck I ended up purchasing. In the end I got a great deal and a new dealership I can trust! More
by RICO3099
December 12, 2018
Amazing! They got my car in so quick! They kept me updated throughout the process and even got it back to me sooner than they hoped. They also went out and wen They got my car in so quick! They kept me updated throughout the process and even got it back to me sooner than they hoped. They also went out and went over the car to make sure i was completely happy before i left! More
by King3210
Employees Worked With
Michael Dijulio
December 11, 2018
Another Jimmy 3rd GMC 2500 Sierra Diesel Denali & 1 Ea. Buick Encore That I Have Purchased from Faulkner West Chester in. The Last 12 Years. . Exellant Buying Exper 3rd GMC 2500 Sierra Diesel Denali & 1 Ea. Buick Encore That I Have Purchased from Faulkner West Chester in. The Last 12 Years. . Exellant Buying Experience With Their Sales Mgmt. & Staff. They Have The Best Service Staff I Ever Dealt With in The Regon. I Will Always Remain a Customer for life More
by GSHERUDA
Employees Worked With
Other Employees :
Tony Mazzola, Karl Graves, Paul Johenning, Jack Platt, Chris Johenning, James Keyser
December 11, 2018
GMC Sierra 1500 engine repair on warranty Excellent service all the way around. Received a rental car with no hassles. Jack Platt in service was excellent. Explained all and was communicati Excellent service all the way around. Received a rental car with no hassles. Jack Platt in service was excellent. Explained all and was communicative throughout entire process. Thank you. More
by Phillybig5
Employees Worked With
Jack Platt
December 11, 2018
Corvette inspection You guys and gals are AWESOME! Fantastic customer service and pricing. That is why I have been coming to you for years! Love you all! You guys and gals are AWESOME! Fantastic customer service and pricing. That is why I have been coming to you for years! Love you all! More
by ct_stormes
Employees Worked With
Other Employees :
Parts....you guys are great! And checkout...you ladies know how to service., Paul Johenning, Jack Platt, Ted Donnon, James Keyser
December 10, 2018
Excellent service Staff was friendly professional knowledgeable and excellent at their job. Leslie in particular was was extremely helpful. Will return often when neede Staff was friendly professional knowledgeable and excellent at their job. Leslie in particular was was extremely helpful. Will return often when needed. Glad I chose Faulkner More
by scy3bears
Employees Worked With
