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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,660 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,660 reviews
January 15, 2019
completely professal, no hassel or pressure I got the car I wanted, the price I wanted and spent 2 hrs total. Great way to buy a car. Magali Declet was a total pleasure to deal with. I got the car I wanted, the price I wanted and spent 2 hrs total. Great way to buy a car. Magali Declet was a total pleasure to deal with. More
by FORGO8
Verified Customer
January 15, 2019
2013 Volvo XC 70 Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulk Fast, efficient, through & timely! Jack was a pleasure to work with. Kathy set appt,, she was great as well. We bought 2013 Pre-owned Volvo from Faulkner in August/2018 and needed to do routine maintenance. More
by lundy206
Employees Worked With
Jack Platt
January 14, 2019
It was ok The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the se The woman who explained the service work to me was lovely. The intake person made me feel stupid.....bc I Parked my car instead of pulling into the service bay, and bc I didn’t know the exact mileage on my car or whether I needed the GMC mailer to get the “everyday low price” for oil change. She just kept looking at me like I was so dumb- even sort of rolled her eyes and laughed at me. It struck me as so bizarre. My husband usually brings my car in- and will from now on. More
by stephaniecorfee
Employees Worked With
No idea
January 14, 2019
Great, friendly service department. I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and tru I have been using this service department for about 8 years. They have the best service department in the area. Friendly, quick, knowledgeable and trustworthy staff. More
by CEGABEL
Employees Worked With
Other Employees :
Jack Platt, James Keyser
January 11, 2019
Satisfaction I always feel comfortable with Faulkner knowing that I can trust the service department to access the problem, determine the repair needed and fix it I always feel comfortable with Faulkner knowing that I can trust the service department to access the problem, determine the repair needed and fix it to our satisfaction. More
by Torrent2007
Employees Worked With
James Keyser
January 11, 2019
Battery check Dealership looked at battery which was diagnosed at a tire renter as faulty. Came back nothing wrong and even tested it multiple times. Service manage Dealership looked at battery which was diagnosed at a tire renter as faulty. Came back nothing wrong and even tested it multiple times. Service manager was extremely friendly and communicated well. More
by Bwittosu
Employees Worked With
January 10, 2019
19 Denali 2500HD I went to this Dealer to look at a 2500HD Denali that I did buy at the time. My experience from start to finish was excellent. The salesmen and all th I went to this Dealer to look at a 2500HD Denali that I did buy at the time. My experience from start to finish was excellent. The salesmen and all the sales managers where a pleasure to deal with. No pressure at all...... a great experience all the way through...... I would recommend this dealership........ More
by Waltc
Employees Worked With
Other Employees :
Tony Mazzola, Melissa Carpenter , Karl Graves
January 09, 2019
Fast and efficient Had to do a quick oil change. Quick in and out. Checked that service was under warranty to save me some money. Thank you. As always. Had to do a quick oil change. Quick in and out. Checked that service was under warranty to save me some money. Thank you. As always. More
by D4ANDERS
Employees Worked With
Jack Platt
January 09, 2019
Terrific experience! Tom was amazing! Everyone at the dealership was super nice, very accommodating, and determined to ensure we were thrilled with our new vehicle (which Tom was amazing! Everyone at the dealership was super nice, very accommodating, and determined to ensure we were thrilled with our new vehicle (which we are!!). More
by MMB
Employees Worked With
January 08, 2019
Happy with service Happy with the service and communication of my service writer. I would recommend Faulkner to others. Despite being very busy they still got to my vehi Happy with the service and communication of my service writer. I would recommend Faulkner to others. Despite being very busy they still got to my vehicles in a timely manner. More
by HILLCREST1991
Employees Worked With
