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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
2,008 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,008 reviews

April 15, 2025

Leslie Hurst was efficient and helpful. The parts department found the part I needed right away and they got my car back on the road quickly. More

by MMBRODOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Borolla
Apr 16, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're happy to hear Leslie Hurst and our parts department were able to assist you efficiently and get your car back on the road so quickly. We’ll be sure to pass along your kind words to the team. Don’t hesitate to reach out if there’s anything else we can do for you!

April 15, 2025

Service is fast affordable and reliable. Leslie is the absolute best. She always addresses all my service needs More

by vickeyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much! We're thrilled to hear that you find our service fast, affordable, and reliable—that's exactly what we strive for. Leslie will be so happy to know she's made such a positive impact. She's truly dedicated to taking care of our customers, and we’re lucky to have her on the team. We appreciate your continued trust and look forward to seeing you next time!

April 15, 2025

I was so impressed with the total experience at Faulkner. Mike was helpful, knowledgeable, and professional and dependable. Dan was also a pleasure to deal with. Mike kept me informed what was going on with More

by KATHIEORENDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan In the service department, also promptly prepared an estimate for the work to be done
Apr 16, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much, Kathie! We're absolutely thrilled to hear about your outstanding experience at Faulkner Buick. Mike, Dan, and Leslie will be so pleased to know their professionalism, communication, and care made such a positive impression. We’re proud to have them on our team and even prouder to know they went above and beyond for you. It’s great to hear your car looks amazing and that the work met—and exceeded—your expectations. Your recommendation means the world to us. Thank you for your trust and kind words!

April 14, 2025

Quick and efficient The dealership was quick and efficient and got my car back to me the very next day. More

by Emoreno3
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Apr 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that we were able to get your car back to you quickly and efficiently. We always aim to provide fast and reliable service, and we appreciate your feedback. Looking forward to assisting you again in the future!

April 13, 2025

All good. Nothing more to say. It was a great experience. It was the best xxxxing experience of my life!!! Give John and Adam an immediate raise. More

by NOURI.ELASFARI
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Simonelli
Apr 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 13, 2025

As always Michael is the best and we always have the best experience when buying our new car !! Very professional and treats us like family More

by LBOVE74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review! We're thrilled to hear that Michael continues to provide you with such a great experience. Treating our customers like family is something we truly value, and we’re so glad it shows! We appreciate your trust in us and look forward to helping you again with your next car purchase!

April 13, 2025

I had a great experience working with Tom on purchasing my new vehicle at Faulkner Buick- GMC. More

by JJUEBELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

April 13, 2025

When I bring my car in the team is waiting for me, they’re expecting me, they know what has to be done, and if I need a ride, they’ve got an arranged already More

by CNORRIS2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that your experience is always seamless and that our team is ready to assist with everything you need, including transportation. We take pride in being prepared and making your visit as convenient as possible. We appreciate your continued trust and look forward to seeing you again soon!

April 12, 2025

Everyone in the service department treated me with respect. All questions were answered in a timely fashion. More

by philiplongo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Philip, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 12, 2025

The technicians are very professional and extremely friendly and helpful. Vince makes sure that he is well aware of all the issues and follows up. He also make sure that if I need transportation is ava More

by CNORRIS2
Recommend Dealer
Yes
Employees Worked With
Vince
Apr 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're so glad to hear that our technicians, especially Vince, have made your experience so positive. Ensuring that all issues are addressed and providing helpful solutions like transportation are important to us. We truly appreciate your trust and look forward to continuing to provide excellent service!

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