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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,008 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,008 reviews
April 20, 2025
For over 26 years we have purchased GMC vehicles and have had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers had them serviced at Faulkner thru Leslie hurst. In our opinion Leslie personifies Faulkner and that is the reason we are long term customers More
by GRGPMG
Verified CustomerEmployees Worked With
April 20, 2025
We had a wonderful experience! From speaking with Meredith over the phone and working with Adam and Justin in person, we really couldn’t be happier with the service and purchase of From speaking with Meredith over the phone and working with Adam and Justin in person, we really couldn’t be happier with the service and purchase of our new vehicle! More
by ARBROWN1012
Employees Worked With
Meredith, Adam, Justin
April 19, 2025
The service department at Faulkner is very knowledgeable and we trust their recommendations. There was an issue with the auto start/stop that was resolved that we didn’t inform them about. We moved an hour and we trust their recommendations. There was an issue with the auto start/stop that was resolved that we didn’t inform them about. We moved an hour away and have tried service at other Buick dealerships, but we drive back to West Chester because of the level of service and quality we have received in the past. More
by lalere001
Employees Worked With
Vincent
April 19, 2025
TJ was helpful and professional. He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their a He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their automobiles. More
by ALYSSIA.PASQUARELLA
Employees Worked With
Timothy Hensel
April 17, 2025
Always a pleasure to work with Brett Paden & John Simonelli. Makes for a very smooth transaction Simonelli. Makes for a very smooth transaction More
by MMARINO1482
Employees Worked With
April 17, 2025
Not upfront and honest. Unhelpful with major known powertrain issues; waits to do fully investigation until you are out of warranty. Unhelpful with major known powertrain issues; waits to do fully investigation until you are out of warranty. More
by DONNAMARIE.MCCORKLE
April 17, 2025
Great employees and service! Definitely would use them again if need arises! Our car looks great! Definitely would use them again if need arises! Our car looks great! More
by C9194897
Employees Worked With
April 16, 2025
This is my 2nd or 3rd time that l have used this dealership! Overall I'm very happy with the service department especially the mechanic who worked on my truck. I'm hoping to have some bodywork done dealership! Overall I'm very happy with the service department especially the mechanic who worked on my truck. I'm hoping to have some bodywork done in the near future once l get a quote for the work. I would recommend this dealership to anyone who looking to purchase a new vehicle or have service performed. More
by christopherpsulpizio
Employees Worked With
Vince Cavalcante
April 15, 2025
I’ve had the best leasing experience here. I leased my 2nd vehicle here in the past 7 months. Brett Paden goes out of his way to help me, as does Ken Kovacic. I always feel welcome there. An I leased my 2nd vehicle here in the past 7 months. Brett Paden goes out of his way to help me, as does Ken Kovacic. I always feel welcome there. And I always use their service department. Great people all around. More
by John H
Employees Worked With
