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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,809 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,810 reviews
February 22, 2025
This was my second purchase at this dealership and Brent was courteous and very helpful with the purchase. was courteous and very helpful with the purchase. More
by CAPTDABOAT
Verified Customer
February 21, 2025
Ty-Reese is an awesome service writer. He is always consistent with notifications, both by phone and text. He is a keeper. Dealer fixed a difficult issue after I explained in detail the pr He is always consistent with notifications, both by phone and text. He is a keeper. Dealer fixed a difficult issue after I explained in detail the problem. Thank you Faulkner and I will be buying my next truck here. More
by MARCM3
February 21, 2025
Everyone at faulkner is a pleasure to work with. They diagnose and fix the problems 100% everytime! I cant thank them enough!! They diagnose and fix the problems 100% everytime! I cant thank them enough!! More
by JBERARDI105
February 21, 2025
Ty-Reese was very friendly and helpful. I appreciate the extra steps he put forth in getting my vehicle serviced correctly. Thank you, Michael I appreciate the extra steps he put forth in getting my vehicle serviced correctly. Thank you, Michael More
by MICHAELKIESLING
Employees Worked With
Ty-Reese
February 20, 2025
According to their website, Faulkner had the exact vehicle that I wanted in stock. I clicked the “make an appointment” button and filled out the necessary information. I was very promptly contacted by vehicle that I wanted in stock. I clicked the “make an appointment” button and filled out the necessary information. I was very promptly contacted by Patrick, their BDR. We made an appointment and when I arrived, Tom from Sales introduced himself. We took the exact truck that I wanted out for a test drive and I was done. We got back to the showroom and Tom had one of their managers look at my trade. While I was initially disappointed in their trade in number, Tom explained how they arrived at it and I understood. We calculated my payments and while it was slightly above what I anticipated, it was still within my budget. Then Tom offered to get it all done that day so I could take it home with me (I live approximately 1 hour away). The rest is history. I absolutely love my new truck and felt I was treated very professionally and fairly. I would not hesitate for a second to buy another vehicle from them. More
by BHALLRN05
February 19, 2025
Fantastic and amazing experience with this team. Quick and easy process , and great inventory selection. 10/10 would recommend Quick and easy process , and great inventory selection. 10/10 would recommend More
by Dekhi Stinney
February 18, 2025
Friendly and professional. Answered questions, understood the situation. Offered lical shuttle sevice. Very heloful. Will go back the Faulkner. Answered questions, understood the situation. Offered lical shuttle sevice. Very heloful. Will go back the Faulkner. More
by Endslow
Employees Worked With
February 18, 2025
Outstanding sales experience. Adam and the entire team were great to work with. Made the car buying experience quick and easy Adam and the entire team were great to work with. Made the car buying experience quick and easy More
by MIKEMANTEGNA
February 18, 2025
Megali was super friendly and was easy to work with. I would gladly buy from her again! I would gladly buy from her again! More
by JAMIEKOFROTH
February 16, 2025
We dropped our car off on Thursday afternoon. It was dropped off for an inspection oil change. We got a call on Friday morning, but the windshield wipers wooden pass inspection and service person It was dropped off for an inspection oil change. We got a call on Friday morning, but the windshield wipers wooden pass inspection and service person recommended transmission change cabin filter wife called around 2 o’clock service person said it would be done in 15 minutes And when we got there 230 2:45 wasn’t done didn’t do the Transmission flush and we did a good hour paid for what was done and left. Very disappointed. I came to use because I didn’t Like O’Reilly service in past two years I had an inspection gladiator flush that bill was 800 and some dollars I bought Wheels which was three grand From the parts department, I don’t know what to tell you very disappointment More
by THOMASFLAGIELLO
