Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,962 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Contact Dealership
View Awards

705 Autopark Blvd.

West Chester, PA

19382

Directions

By Type

Showing 1,962 reviews

May 14, 2025

Perry and his team were super helpful, straight to the point, no nonsense. Easiest purchase I made in years More

by NJ.RAFFAELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025

Our sales person Tom went above and beyond beyond to get us our new vehicle. We are extremely satisfied and grateful!! More

by DPERRY62.DP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025

Leslie rocks! But this is the third time I have to put my car in for the same issue. They just can’t seem to figure out why my check engine light is on. Even thoug More

by mccormick39
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick…. In service
Report | Print
May 13, 2025

Overall this was a seamless process. I picked a car out online, placed a deposit then went to the dealership to finish the paperwork. Everyone was happy and helpful each step of the proc More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Report | Print
May 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Pat, Thank you for your great feedback! We're so glad to hear that the process was smooth and easy from start to finish. Our team works hard to make car buying as seamless as possible, and it's great to know you felt supported every step of the way. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future!

May 13, 2025

Great services and nice people. Would definitely recommend to any one that need any car services. More

by YUANFU236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 11, 2025

From initial contact about a used car to signing the bottom line, I can’t recommend Faulkner Buick enough. Meredith contacted me about the van going through inspection and detailing. Brett guided me thr More

by BROTZ2330
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the amazing review and for sharing your experience. We’re so glad Meredith kept you informed from the start and that Brett helped guide you through the process with ease. It’s great to hear our finance team was able to get you set up with extended coverage for added peace of mind. We truly appreciate your recommendation and are happy we could make your car-buying experience a smooth and positive one. Thanks again for choosing Faulkner Buick!

May 10, 2025

Perry was great at understanding what I was looking for and did he best to accomplish my asks for a vehicle. More

by MJOLEJAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're glad to hear that Perry took the time to understand what you were looking for and worked hard to meet your needs. We appreciate you choosing us and hope you’re enjoying your new vehicle. Let us know if there’s anything else we can do for you!

May 10, 2025

they were very friendly and on time asked me if I needed any questions answered they were upright and forward with everything More

by ckoby5159
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
Report | Print
May 13, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We're happy to hear that our team was friendly, punctual, and transparent throughout your visit. Providing clear and honest communication is important to us, and we're glad you felt well taken care of. We appreciate your support and hope to see you again soon!

May 10, 2025

Just thrilled with the way we were treated by everyone at Faulkner Buick last Thursday. Smooth, straightforward process. More

by POSITIVELEYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 09, 2025

Great communication and very friendly. Fixed my car in no time and a nice experience More

by belfast303
Recommend Dealer
Yes
Employees Worked With
Rusty
Report | Print
May 09, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

1
2
...
197