Family Toyota of Burleson

Excellent! I really appreciate the attitude of the Sales Team and Service Department. They were friendly and did everything first class. A big thank you to how w I really appreciate the attitude of the Sales Team and Service Department. They were friendly and did everything first class. A big thank you to how well they wash and detail your automobile. More

Perfect and very friendly team They are very helpful, courteous and their followups have been very good. It really feels like a family!! :) I'm usually a Toyota fan and this dea They are very helpful, courteous and their followups have been very good. It really feels like a family!! :) I'm usually a Toyota fan and this dealership again made me feel my experience a better one and will make sure my next vehicle is from them. My Sale happened finally with Shirley and she did an amazing job to package my entire experience. More

Customer Service/Car Service I can say that I have never seen such good customer service. Dolores Salazar was the main person I spoke with, however everyone that I came in contac I can say that I have never seen such good customer service. Dolores Salazar was the main person I spoke with, however everyone that I came in contact with went out of their way to be helpful and friendly. Definitely will return and refer friends. Thanks Dolores and Family Toyota !!! Service on my car was great !! Alice More

Great people to do business with Was the best buying experience i have ever been though, and i have bought several cars in the past, but none were as professional, and they were proba Was the best buying experience i have ever been though, and i have bought several cars in the past, but none were as professional, and they were probably the most friendly team of salesman i have ever dealt with, it make the buying experience a very pleasant event. Hope to make Burleson Toyota my Family auto store because they truly make you feel welcome like family! More

Fantastic Everyone was exceptionally nice and welcoming. They worked with me any way they could to make my car-buying experience as superb as possible. I've nev Everyone was exceptionally nice and welcoming. They worked with me any way they could to make my car-buying experience as superb as possible. I've never had a car buying experience like it (usually it's like pulling teeth and herding cats); I didn't even mind the 30+ minute drive to the dealership. More

Usually I whine alot.. I usually whine a lot about customer service, but I can't find one flaw in this dealership! By far, the best experience in Burleson dealerships! I was I usually whine a lot about customer service, but I can't find one flaw in this dealership! By far, the best experience in Burleson dealerships! I was so happy that I bought 2 vehicles from Family Toyota.  I got to meet all the staff, including the owner,  Skip, who was very down to earth and welcoming.  I worked with Vu, worked one deal and he was so easy to work with,  got me exactly what I needed.  My other deal was with Manny, who was equally friendly and gave me another great deal.  Christina Mickens is who I met in the end and she was friendly and welcoming.  Derrick Mickens was very accommodating every time I've come in.  I met all the mechanic staff and they were friendly. Wonderful experience! More

Great Friendly and exceeded my expectations , went above and beyond to make the deal happen, Daryl was great and even kept my kids happy. We will be back in Friendly and exceeded my expectations , went above and beyond to make the deal happen, Daryl was great and even kept my kids happy. We will be back in the future More

Great experience My experience at Family Toyota was excellent. Josh Tackett was very informative and helpful in my decision to purchase a 1794 Tundra. Very professio My experience at Family Toyota was excellent. Josh Tackett was very informative and helpful in my decision to purchase a 1794 Tundra. Very professional and personable. I cannot remember the name of the manager during negotiations was very friendly and helpful. Nick in finance was great and very helpful in making my decision with the gap insurance. Nick made signing the papers very easy. The overall experience at Family Toyota was over the top outstanding. I'm very grateful and will be back for service as well as buy my next truck. Thank You Gary Hoff More

Great Dealership and Staff I leased a new 2015 Toyota Avalon and my son purchased a used 2007 Toyota Avalon. Rudy Ceniceros is the sales representative and Dustin Herndon was th I leased a new 2015 Toyota Avalon and my son purchased a used 2007 Toyota Avalon. Rudy Ceniceros is the sales representative and Dustin Herndon was the Sales Manager that I dealt with and they are both top notch in what they do. I have bought 7 vehicles from these two individuals in the last 5 years and am very happy with their expertise and service. Since Family Toyota of Burleson opened up and these two gents are now assisting customers there, I will take my business to Family Toyota even though it is a bit further to drive. The dealership is very nice and has a friendly and helpful staff. When you walk in you feel right at home. Five Stars for this top notch establishment!!! More

Used Toyota Prius - Low Miles with reasonable asking price The buying experience with the sales and service staff was excellent than I ever had anywhere in the past 2 decades in US. Each one of them has high r The buying experience with the sales and service staff was excellent than I ever had anywhere in the past 2 decades in US. Each one of them has high respect for you and conducted the business with high ethics and responsibility. The whole process of negotiation, loan process and car reconditioning was so smooth that I want to come back for another car later this year. More