Family Toyota of Burleson

Truly Exceptional Experience My wife and I had a truly exceptional experience with our salesperson, Tammy. Kevin, in the Finance Department was very professional and complete. W My wife and I had a truly exceptional experience with our salesperson, Tammy. Kevin, in the Finance Department was very professional and complete. We had ordered some "add ons" and Brian and Delores in the Service Department went out of their way to make sure the parts arrived on time and we were in and out in less than 30 minutes. Kevin, in the Parts Department, was quick to let us know when the parts had arrived. We would recommend anyone consider Family Toyota of Burleson if they are considering a new car. We are throughly enjoying our new Highlander and look forward to many years of enjoyment and service from it. We will definitely take the Highlander to Family Toyota for regular service. More

Best costumer relations I went in because of the sales event, but was sold to buy the vehicle because of the great sales team here at Toyota in Burleson. I think that I've ne I went in because of the sales event, but was sold to buy the vehicle because of the great sales team here at Toyota in Burleson. I think that I've never bought a car this quick because I'm always very thorough on my buying. After dealing with the young Lady ( Sierra ) she made me feel like family in that she never pushed but also how she knew her product was very refreshing to know that I just couldn't lose buying our 1st. New Toyota. Thanks for a great experience Sierra and also thanks to all the team there at the Family, no wonder that dearship name is called The Family.... it truly suits them well. P.s. A special thanks to Dustin for he went all out, and to their finance folks. Great job guys, I will truly return to this dealership and also HIGHLY RECOMMEND you guys to all my friends and family. You're the BEST!!!!!!!! More

Fantastic service in a laid back atmosphere Josh provided excellent service to me in regards to my recent lease. He went above and beyond while providing no pressure information in my car buying Josh provided excellent service to me in regards to my recent lease. He went above and beyond while providing no pressure information in my car buying experience. Would recommend him to anyone! More

GREAT EXPERIENCE ON A GREAT CAR AT A GREAT DEALERSHIP! This is my 3rd Scion, so I knew what I was getting as far as the vehicle goes. John Carroll, the salesman, listened to me! I told him what I wanted, This is my 3rd Scion, so I knew what I was getting as far as the vehicle goes. John Carroll, the salesman, listened to me! I told him what I wanted, and he made it happen! When I am ready for my 4th Scion, I am sure to come back to Family Toyota of Burleson! More

Had a Great Experience! Daryl was very helpful with all the millions of questions I asked! Really a nice person! Really liked this Dealership!! Really appreciated him helpin Daryl was very helpful with all the millions of questions I asked! Really a nice person! Really liked this Dealership!! Really appreciated him helping me on pick out the car I wanted. Robin Ellis More

Excellent Customer Service I actually drove 2 1/2 hours (from Austin) to Family Toyota of Burleson because they were the only dealership around that had a gently used, well pric I actually drove 2 1/2 hours (from Austin) to Family Toyota of Burleson because they were the only dealership around that had a gently used, well priced, blue Prius C. That long drive was soooo worth every mile!! We were taken care of like family from the moment we arrived to the moment we drove away in my dream car. The facilities were immaculate and very comfortable, and everyone was very positive and helpful. They even got me better financing than my own credit union was able to offer me! I highly recommend this dealership, especially Michael Boles, the Internet Relationship Manager. He was great. Even stayed late to show me how everything in my car worked and set up my phone with the car. More

From the Midwest I can't say enough good about our Family Toyota purchase experience. I was looking for a particular model of used car, and checked around the Fort Wor I can't say enough good about our Family Toyota purchase experience. I was looking for a particular model of used car, and checked around the Fort Worth / Dallas area via the internet before our trip from the Midwest to visit family in Fort Worth. Family Toyota had what I was looking for at at good price (better than I could find in the Midwest) so we dropped in. The price and internet pictures brought us in, but the rest of the experience sealed the deal. Our salesman, Richard, came out to greet us, was never pushy, and hustled on our behalf. The car was in great condition. Even so we weren't pushovers; we had lots of questions and a few concerns. The process was respectful and forthright throughout. I had done my homework and could tell I was getting honest answers. They even put the car up on a lift to show some of the car's features I wasn't aware of after the test drive. We went to the dealership on the last day of our vacation so everything had to be done that day. Everyone pulled together to get the car ready and paperwork completed. We drove back to the Midwest (the car did great) and never experienced buyer's remorse. Bottom line is I definitely recommend Family Toyota of Burleson. Their goal is repeat business and they treat you that way. The new dealership is beautiful, with features that make the visit pleasant for everyone in the family. More

Extremely Happy I can not say enough about Daryl and his great customer service. Daryl was extremely helpful and friendly. We did not feel pressured at anytime. He li I can not say enough about Daryl and his great customer service. Daryl was extremely helpful and friendly. We did not feel pressured at anytime. He listened to what we were looking for and helped us find the right car for my daughter. We were so happy with how easy it was that we came back the next week and purchased a truck for me. Family Toyota has Excellent Customer Service and friendly dealers. Thank you Daryl for a great expericene!!! More

Best car buying experience in burleson! Richard at Family Toyota was fantastic. He made the car buying experience easy and the customer service was great throughout the entire process. The s Richard at Family Toyota was fantastic. He made the car buying experience easy and the customer service was great throughout the entire process. The service and parts department was fantastic as well. They have helped even after the purchase of the car! I know my family will probably be back to purchase another car! More

"Awesome Experience" My son had been looking for just the right car and Faheem Darville came out of nowhere with just the right one. He is a very personable, experienced s My son had been looking for just the right car and Faheem Darville came out of nowhere with just the right one. He is a very personable, experienced salesman, and everyone at the dealership makes you feel like family. My husband and I returned 4 days later, found Faheem Darville, and bought a 2013 truck! Great experience! Omar in finance is great also. More