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Family Toyota of Arlington

Arlington, TX

4.7
1,829 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,829 Reviews of Family Toyota of Arlington

August 13, 2016

Attentive. Patient. Helful. Friendly David nevells was amazing. Overall helpful and very friendly. He knew my budget and what i wanted. Wouldnt let me leave with anything less. Highly rec More

by Popeye1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Justin Bateman, David Nevills, Michael Breing
Aug 15, 2016 -

Family Toyota of Arlington responded

What a great review! We are pleased to hear David, Justin, and Michael has gone above and beyond to provide you with an excellent experience. We will be sure to pass along your kind words to them. We appreciate your business and hope to see you again in the future.

August 13, 2016

Awesome Experience Terence was awesome! He was so helpful and patient with me during the entire process of me looking for a car. He was very transparent and realistic. H More

by Gerneice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Peden
Aug 13, 2016 -

Family Toyota of Arlington responded

What a great review, Gerneice! We are thrilled to hear you had such a great experience with Terence. He is indeed a great man who enjoys going the extra mile for all his customers and will be happy to hear your kind words. We appreciate your business and hope to see you again in the future.

August 12, 2016

Toyota Service The service department team is very friendly and makes the process run smoothly. I highly recommend getting your car serviced there. The work was done More

by Melissa Pinkerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnannessen
Aug 13, 2016 -

Family Toyota of Arlington responded

Thank you for the review and recommendation, Melissa!It is a pleasure to hear our service team went above and beyond to provide you with a fantastic experience. Please feel free to let us know if there is anything we can do for you. We look forward to seeing you again in the future. Best, Matthew Luck Family Toyota of Arlington Director of Operations 804-517-8142

August 11, 2016

Great job Appointment time was on time and 25000 mile check was done within an hour. Employees were all friendly and the the work was done efficiently. More

by jmckee2003
Customer Service
Recommend Dealer
Yes
Employees Worked With
Benny Gonzalez
Aug 11, 2016 -

Family Toyota of Arlington responded

Thank you for your review. I am glad to know tat our team was able to finish your appointment in a timely manner! We appreciate your business and look forward to serving you again in the future! Best, Matthew Luck Family Toyota of Arlington Director of Operations 804-517-8142

August 10, 2016

No games, Best dealership we visited that day I shopped around for a new car that day, and I did not even plan to visit the Toyota dealership but decided to stop and look since we were driving by. More

by Forest Deptawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bateman, Terence Peden
Aug 11, 2016 -

Family Toyota of Arlington responded

I am happy to hear that you trust our dealership, and thank you for sharing your review. Our goal is to ensure that we get our customers the best deals we can when they are looking to buy. So, I am glad to hear that Terrence was able to provide that to you. We appreciate your business as well. Should you need anything in the future, please do not hesitate to let us know! Best, Matthew Luck Family Toyota of Arlington Director of Operations 804-517-8142

August 09, 2016

Suer Helpfull I am in the USAF. I shipped my car from overseas and went and picked it up in Dallas. Due to the VPC doing a stellar job during transport, upon arriva More

by jbill21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Hataway, Jason Johnannessen, Michael Breing
Aug 10, 2016 -

Family Toyota of Arlington responded

Thank you for your kind review! We're so happy to hear that we were able to help with the problem with your vehicle. We're proud of our efficient, expert service. We appreciate your business, please let us know if we can be of help in the future!

August 09, 2016

New car purchase Friendly and helpful. The price was fair up front. We got a fair price for our trade and the whole experience was pretty quick. We had a pleasant c More

by Moby9697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Barrigan, John West
Aug 10, 2016 -

Family Toyota of Arlington responded

Thank you for your review! We're delighted to hear that we were able to provide you with the great service you deserve. It's always wonderful hearing from our happy customers! We appreciate your business, we hope to see you again!

August 09, 2016

David was very kind and knowledgeable wonderful experience The car is exactly what we needed. No hassle and complete kindness on every turn it was like dealing with family. David is fantastic we had an enjoyab More

by Wpetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nevills, Joey Derosiers
Aug 10, 2016 -

Family Toyota of Arlington responded

Thank you for your kind review! We're so happy to hear that David and our team provided you with such great service. Our team is proud of our friendly, hassle-free atmosphere. We appreciate your business, welcome to the Family!

August 08, 2016

"Wonderful Experience" I was pleasantly surprised. Willie Davis was very understanding to my needs/wants in purchasing a car. He was very helpful in my decision-making and I More

by Dlores11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Davis
Aug 08, 2016 -

Family Toyota of Arlington responded

It is always wonderful to hear that our staff exceeded our customer's expectations! We appreciate you taking the time to provide us with this wonderful review! It was great having you here with us and we are excited to assist you with anything you may need in the future! Matthew Luck Family Toyota of Arlington Director of Operations 804-517-8142

August 08, 2016

Greatest I want to say that it was the fastest and the best experience of the way that it work it was amazing I thank David and all the family Toyota group of More

by serafin negrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nevills
Aug 08, 2016 -

Family Toyota of Arlington responded

I am glad to know that Davis and our team was able to provide you with an amazing and timely experience! Thank you for taking the time to recognize them for their hard work. Your business is truly appreciated and we look forward to serving you again in the future! Best, Matthew Luck Family Toyota of Arlington Director of Operations 804-517-8142

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