Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Family Kia - Service Center

St. Augustine, FL

4.7
108 Reviews
Call Service Center (904) 808-0542

108 Reviews of Family Kia - Service Center

Sort by
January 09, 2025

Went in for 1st oil change. 9AM, first appointment, it took 2 hours Seevice advisor was great More

by simba4816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Report | Print
January 09, 2025

Friendly service,,told me what had to be done and how long it would take.car was ready on time. More

by JOHNEDWARDARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Family Kia responded

Glad we could help you out and thank you so much for your review!

January 08, 2025

Very efficient and courteous. They give you a complete breakdown and explanation of the work that needs to be done. More

by thpollitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Family Kia responded

Thank you so much for your review and, we appreciate your business! See you next time

January 08, 2025

Service people were very friendly and kept us updated on when the service would be complete More

by gasserl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Family Kia responded

Thank you so much for your feedback and, we appreciate the review!

January 06, 2025

Very good customer service. I would recommend services. Happy to take my car here. Thank you. More

by SANDYRIEDER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike
Report | Print
Jan 07, 2025 -

Family Kia responded

Sandy, thank you so much for the review and we really appreciate your business!

December 31, 2024

Had no difficulty scheduling appointment times. Service was prompt and finished on time as promised. Front desk personnel were super accommodating. More

by jerry_ypma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Family Kia responded

Jerry, glad we could help you with your service needs! Thank you so much for your review!

December 31, 2024

Good service. I was waited on promptly and the service was completed on time as promised. More

by jerry_ypma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 31, 2024

FAMILY Kia, and they do try to make you feel like family. They are also attentive to your needs. More

by DJRNMX87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Family Kia responded

Thank you so much for your review and glad you had a great experience with us!

December 31, 2024

Extremely Grateful for friendly staff helping me secure credit and getting to a new vehicle Will be back soon for an upgrade More

by troyvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Steer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Wireman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Mobley
Report | Print
Jan 07, 2025 -

Family Kia responded

Thank you for your business and we really appreciate your review!

December 31, 2024

Thank you St Augustine for dependable and reliable service. You have proven to be tried and true! More

by DONNIE2175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Family Kia responded

Donnie, thank you so much for your review!

1
...
7
8
9
...
11