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Family Kia - Service Center

St. Augustine, FL

4.6
99 Reviews

99 Reviews of Family Kia - Service Center

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February 14, 2025

Very professional, customer service oriented, clean comfortable timely, knowledgeable, informative, free car wash, and popcorn. More

by jimatbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Johnson
February 12, 2025

Quick regular service appointment done well and on time. 9:30 start and done by 10:15 More

by mikefoxfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
February 10, 2025

Excellent service. Service reps were very knowledgeable and patient. This is a great service department. More

by GEORGEMCPHEE9229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

I was able to get an appointment quickly and work was completed as promised in a reasonable amount of time. More

by lindy.eake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

great job very happy with the service very happy service thank you again yes lol More

by MRHOTROD076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

He was great he found the problem and fixed it The problem was an Ac leak and it did take 2 times to find it but he found the problem More

by ALLMYBLUESKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Steer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Allan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They were fast and efficient, which is much appreciated when you're waiting at the dealership. They're always ready for you when you get there and I also like that you can text them during service if you n More

by KEKAPLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Nice service. Keep me updated on what is going on with my car by texting. More

by BILLY.LANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Professional, courteous. Appointment time was correct. Waiting room clean. Time to do work was good. More

by Ascott4277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Happy with service Derek was great! why is this mandatory? Forcing someone to write a review is not good service More

by fragosojosem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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