Family Kia - Service Center

Derek is a great communicator and listens well. Addresses any and all issues or concerns I have. He is a real pro and an asset to Family Kia. Addresses any and all issues or concerns I have. He is a real pro and an asset to Family Kia. More

Casey made sure the mechanics took care of the noise my car was making. At first I took it to another Kia dealer and they did nothing for me. Casey ordered the parts my car needed which was still under war car was making. At first I took it to another Kia dealer and they did nothing for me. Casey ordered the parts my car needed which was still under warranty. The first part didn’t completely solve the issue so he made another recommendation and didn’t stop until it was fixed. Thanks to his persistence he was able to suppress the noise entirely. Made the process so easy with scheduling and overall stress free. Really appreciate him helping me out! More

Derek was very professional and my service was completed on point and within a good time frame. on point and within a good time frame. More

Got in quick. Everyone was very nice car looked great when we got it back. Everyone was very nice car looked great when we got it back. More

Always very helpful and gets the job done in a timely matter and discusses how my vehicle is matter and discusses how my vehicle is More

Performed scheduled services quickly and did not try to upsell any additional services. Friendly staff. upsell any additional services. Friendly staff. More

Very helpful and knowledgeable when I asked specific questions. I believe it was Luis and he was so helpful and patient. questions. I believe it was Luis and he was so helpful and patient. More

I always have a great experience at Family Kia of St Augustine. From sales to service, they are always professional. Augustine. From sales to service, they are always professional. More

From the time I was greeted, was treated professionally and friendly, he answered all questions professionally and honestly.. Would recommend to others. and friendly, he answered all questions professionally and honestly.. Would recommend to others. More