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Family Kia - Service Center

St. Augustine, FL

4.4
56 Reviews

56 Reviews of Family Kia - Service Center

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January 08, 2025

Very efficient and courteous. They give you a complete breakdown and explanation of the work that needs to be done. More

by thpollitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your review and, we appreciate your business! See you next time

January 08, 2025

Service people were very friendly and kept us updated on when the service would be complete More

by gasserl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Family Kia responded

Thank you so much for your feedback and, we appreciate the review!

January 06, 2025

Very good customer service. I would recommend services. Happy to take my car here. Thank you. More

by SANDYRIEDER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike
Jan 07, 2025 -

Family Kia responded

Sandy, thank you so much for the review and we really appreciate your business!

December 31, 2024

Good service. I was waited on promptly and the service was completed on time as promised. More

by jerry_ypma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

FAMILY Kia, and they do try to make you feel like family. They are also attentive to your needs. More

by DJRNMX87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Thank you so much for your review and glad you had a great experience with us!

December 31, 2024

Extremely Grateful for friendly staff helping me secure credit and getting to a new vehicle Will be back soon for an upgrade More

by troyvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Steer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Wireman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Mobley
Jan 07, 2025 -

Family Kia responded

Thank you for your business and we really appreciate your review!

December 31, 2024

Had no difficulty scheduling appointment times. Service was prompt and finished on time as promised. Front desk personnel were super accommodating. More

by jerry_ypma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Jerry, glad we could help you with your service needs! Thank you so much for your review!

December 31, 2024

Thank you St Augustine for dependable and reliable service. You have proven to be tried and true! More

by DONNIE2175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Donnie, thank you so much for your review!

December 30, 2024

The entire service department is great! They always go above and beyond! I highly recommend them. More

by abbypainnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Abby, thank you for your business and we really appreciate the review!

December 30, 2024

He was very personable and kept me informed about my car. He was easy to work with in my car tune up. More

by martivenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Family Kia responded

Thank you so much for your review and glad that Derek was able to assist you!

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