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Family Kia - Service Center

St. Augustine, FL

4.6
101 Reviews

101 Reviews of Family Kia - Service Center

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April 24, 2025

Casey is a hardworking guy. Always happy when I get him as my service advisor More

by janaug02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Great guys there can’t wait for the new service center the wait was not to long and the guys gave me a time slot as to when they would finish up the job and they kept that. Not bad. More

by magliolinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 15, 2025

I had no issues during my visit and everyone was very personable and helpful! I got a $15 coupon as well which was helpful. And they washed my car. It looked amazing after. More

by cheyenneberube1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I was greeted immediately upon arrival. Check in was quick and easy. The work was performed and the vehicle was ready quickly . I was pleased with my visit. More

by bmckeen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Great experience My service guy was awesome G g g g g g g g More

by preachersas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Great Service - friendly staff - we drive from Jacksonville for service for both our Soul and Telluride More

by RANDYBARE01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

KIA St. Augustine has been great to deal with and highly recommend. Both in sales and in service. They did everything I asked for and finished the car with More

by JOCELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Derrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Casey I is amazing to work with. I Always ask for Casey and he always keeps me up to date. More

by RSALAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

I received fast and friendly service with clear communication. I knew my car was in good hands. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 01, 2025

They were as quick and concisive as they could be and they even washed my car no complaints. More

by ETHANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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