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Family Kia - Service Center

St. Augustine, FL

4.6
92 Reviews

92 Reviews of Family Kia - Service Center

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April 01, 2025

They were as quick and concisive as they could be and they even washed my car no complaints. More

by ETHANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
March 27, 2025

Very professional, fast service and went above and beyond. I found that Casey was a good communicator and got everything answered for me. More

by ladysunshin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

These folks are fabulous from initial sale to service. They are all personable, friendly and "easy to do business with". Nicely done here! More

by gvancore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Excellent service, as always. Derek is always thorough and pleasant. The car was ready on time and nicely cleaned. More

by JONATHON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Derrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

They were prompt. They worked efficiently to remedy my service need. I think they went out of their way to help us. More

by jhbourman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. He was good
March 24, 2025

Quick and easy. No pressure from the staff. Simple and out of the door in nontim More

by kingad2175
Recommend Dealer
Yes
Employees Worked With
Zack phipps
March 21, 2025

Outstanding and exceptional, great service, very personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people More

by nhallberg718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Got it done quickly and no stress. Yay freaking yay four more words to go. More

by ashland.laurion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Derek was very polite and kept me informed about everything they were doing. He even gave me an update on future work to be done to keep my car in top shape. More

by PATTI124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

New trailer is unsatisfactory: no convenient restrooms, cheap chairs, and not finished. Service took too long. More

by bcnapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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