Family Hyundai - Service Center

no regrets I interviewed a few dealerships for service of my Genesis and Family stood out. I appreciated the attention I received from Jim. He made me feel like I interviewed a few dealerships for service of my Genesis and Family stood out. I appreciated the attention I received from Jim. He made me feel like my car mattered. More

Long wait I had an appointment for an oil change at 8am on a Friday. While I realize first thing in the morning is always busy, this oil change should not have I had an appointment for an oil change at 8am on a Friday. While I realize first thing in the morning is always busy, this oil change should not have taken 2 hours to do. Especially since I had an appointment. Other than that everything else was fine. The service people were great. Just took way to long to do. Next time I wont schedule for first thing in the morning More

Recall Appointment Overall, I was pretty happy with the service that Family HYUNDAI provided. They fixed a recall I had on my sonata in a timely manner, they put togeth Overall, I was pretty happy with the service that Family HYUNDAI provided. They fixed a recall I had on my sonata in a timely manner, they put together an emergency appointment for my sonata the very next day due to my service engine light going on as I pulled out of the service lot, and they didn’t charge me for any service or parts for the emergency appointment. The only suggestion I would make is offering a loaner vehicle to me when my service engine light went on in their lot. I understand the service dept closes at 7:00, but I was extremely hesitant driving the vehicle home and back the next day because they didn’t run any diagnostics to the vehicle before they sent me off. Other than that, the service was quick the next day and offered to drive me and pick me up from work. More

Excellemt There are Hyundai dealers closer to my home, but I'm glad I chose Family Hyundai. Always a pleasant experience. I would recommend anyone to go to Fami There are Hyundai dealers closer to my home, but I'm glad I chose Family Hyundai. Always a pleasant experience. I would recommend anyone to go to Family Hyundai. More

Good Experience My experience with Family Hyundai is always good. Professional attitude, friendly and courteous at all times and very responsive to what their custome My experience with Family Hyundai is always good. Professional attitude, friendly and courteous at all times and very responsive to what their customer's needs. More

Professional and customer focused Good service and Bill was my new service person which name is not on this survey. However, have worked with him previously Please add, thanks Good service and Bill was my new service person which name is not on this survey. However, have worked with him previously Please add, thanks More

GREAT DEALERSHIP I had an excellent experience at Family Hyundai.fast service,knowledgeable and caring personnel. I have never had problems getting my car in for servi I had an excellent experience at Family Hyundai.fast service,knowledgeable and caring personnel. I have never had problems getting my car in for service. It's always been in and out quickly.THANK YOU More

Pleasant Surprise I took my Sonata into the Family Hyundai dealership yesterday for an oil change. To my surprise, the serviceman informed me that I had a free oil chan I took my Sonata into the Family Hyundai dealership yesterday for an oil change. To my surprise, the serviceman informed me that I had a free oil change coming ! I had the tires rotated and my $5 coupon applied to it. The service was prompt, and I left with about $65 worth of service for only $20. Needless to say, it was a good day for me. Thanks Family. More

SERVICE WITH A SMILE GOT IN ON TIME EVERYONE WAS READY TO GET STARTED AND DID ALSO EVERYTHING THEY HAD TO DO WAS EXPLAINED AND THEY TIME WAS REASONABLE. GOT IN ON TIME EVERYONE WAS READY TO GET STARTED AND DID ALSO EVERYTHING THEY HAD TO DO WAS EXPLAINED AND THEY TIME WAS REASONABLE. More

great I purchased a used car and after 1 day of driving things went wrong. Family hyundai was great ask me to bring the car in to be service without charge. I purchased a used car and after 1 day of driving things went wrong. Family hyundai was great ask me to bring the car in to be service without charge. More