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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,322 Reviews

1,322 Reviews of Family Ford of Enfield - Service Center

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October 20, 2024

Always a good experience coming in for service. The staff is very pleasant and patient. More

by hollyprincess815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Family Ford of Enfield responded

Thanks, Holly, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

October 19, 2024

Angus helped me, she was very helpful, let me know the progress of my car More

by elrey814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Family Ford of Enfield responded

It's great to hear that Agnes was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

October 19, 2024

As always I can count on Family Ford for great service. Also the people in the service department are all very friendly. More

by NAN.DRENZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Family Ford of Enfield responded

Thank you, Nan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2024

I came in without an appointment because my car really needed to have the oil changed and she was so helpful to me. She got me in right away and she really cared which was very refreshing. I was very th More

by jjpall
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
Oct 17, 2024 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

October 17, 2024

Great staff they always do there best to get me in same day and address my issues. More

by WHYTESTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 17, 2024

I always have good service when I bring my truck or my car and service personnel, good and friendly and the mechanics do a great job More

by BSGOWDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2024

On October 10th I had an 8:30 AM appointment for service for a recall. Everything happened as it should have. The problem was fixed quickly and I was on my way. Thank you Family Ford for a job well done. More

by Janis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Family Ford of Enfield responded

Thank you, Janis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 15, 2024

Excellent staff. Knew what I was there for and took care of it in a timely fashion. I was even offered a ride to a nearby place to get breakfast because I mentioned I More

by OZRATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2024

Great timing and service, always happy when visiting family ford of Enfield ct and great customers service More

by stuvylyken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

October 15, 2024

The waiting area is very nice. A complete estimate was given. The time that was expected for the service was accurate. Thank you. More

by singitpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with Anges and our team. We're glad to hear we delivered such a great experience!

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