Family Ford of Enfield - Service Center
Enfield, CT
1,322 Reviews of Family Ford of Enfield - Service Center
I found The dealership to be very punctual very attentive to their customers ,the salesman did an awesome job in providing my paperwork and getting me a great deal on the vehicle to their customers ,the salesman did an awesome job in providing my paperwork and getting me a great deal on the vehicle More
I appeared on a very busy Monday morning without an appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any bet appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any better than that in my book. I appreciate the Service Tech Writers and Mechanics to keep my vehicle in tip top safe shape. For an "elder 70's female" Family Ford has always been my family from my beloved Mustang to the behemoth Explorer. If necessary, in the future to replace my vehicle, I will definitely some to Family Ford, because the Service Dept has been honest, professional and not condescending. Treated with professionalism and courtesy. More
I bought my last four cars from Enfield Ford and they serviced all of them. I guess you could say I am very much satisfied with their service. serviced all of them. I guess you could say I am very much satisfied with their service. More
Been coming here since it was Enfield Ford. Never had an issue with anyone I’ve dealt with. Greg is the only service advisor I will go to! Truth be told the entire service advisor staff are gre Never had an issue with anyone I’ve dealt with. Greg is the only service advisor I will go to! Truth be told the entire service advisor staff are great. But I think everyone has their “go to” service advisor! More
Ken was great about everything they did servicing my ca. “The works” oil change and then a couple warranty items. He communicated about the parts delay and then scheduled a new appointment as soon as the “The works” oil change and then a couple warranty items. He communicated about the parts delay and then scheduled a new appointment as soon as they had the part in stock More
The employees are kind and gracious. It is nice to feel heard and supported when getting car service. It is nice to feel heard and supported when getting car service. More
Always polite gives you all the information keeps you updated on progress gives you breaks on prices work done in a timely manner updated on progress gives you breaks on prices work done in a timely manner More
I feel the deals that I’ve gotten could have been better, think I could have paid less and gotten more for trade ins. Everything else has been great! think I could have paid less and gotten more for trade ins. Everything else has been great! More
When I need service on my car my husband always calls Greg. Greg is quick to get us an appointment that works for us. He is a true professional and knows what questions to ask to get the root of our ca Greg. Greg is quick to get us an appointment that works for us. He is a true professional and knows what questions to ask to get the root of our car repair. We appreciate his expertise and attention to detail. More
Great bunch of people! Makes the process very easy! The only dealership I use to service my trucks. Makes the process very easy! The only dealership I use to service my trucks. More