Family Ford of Enfield - Service Center

Long time customer. Great service Friendly staff, would recommend to friends and family. Always a pleasant experience. Great service Friendly staff, would recommend to friends and family. Always a pleasant experience. More

Great employee and great service! Ken is a great employee and the service is always done well and on-time! Ken is a great employee and the service is always done well and on-time! More

I was offered the option to have my car picked up at my place of business It was and timely Then when the work was completed I was told the charge and I paid over the phone My car was then delivered back t place of business It was and timely Then when the work was completed I was told the charge and I paid over the phone My car was then delivered back to me and it was painless More

Everything was great. Very easy and pain free experience All of the employees were friendly and helpful the service was fast and good quality Very easy and pain free experience All of the employees were friendly and helpful the service was fast and good quality More

They were only one dealerships in Connecticut that would make en apt for my car other ones told me that I had to wait two months cuz they were not seeing anyone for any issues make en apt for my car other ones told me that I had to wait two months cuz they were not seeing anyone for any issues More

Outstanding Agnes is knowledgeable helpful and understanding ...she fixed my truck ordered my a new tire got it in and called me to get it mounted ?? she is GREAT understanding ...she fixed my truck ordered my a new tire got it in and called me to get it mounted ?? she is GREAT More

I brought my truck there were three recalls scheduling was simple and I'm very happy with my truck and the service was simple and I'm very happy with my truck and the service More

Always 5 for all questions I made a mis-hit on #1 Customer service top notch Customer service top notch More

It was professional and completed in a timely manner. I will continue to get my car serviced at Family Ford. I will continue to get my car serviced at Family Ford. More

Very poor after being unable to fix a preexisting issue I waited almost 4 weeks for a promised call that never came and then was told I could expect basically nothing for a issue they could have resolved ini waited almost 4 weeks for a promised call that never came and then was told I could expect basically nothing for a issue they could have resolved initially More