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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,329 Reviews
Call Service Center (860) 745-1111

1,329 Reviews of Family Ford of Enfield - Service Center

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March 16, 2024

Very easy. Price of repair was reasonable. Don't have time I would use them again. More

by Anyth!ng
Recommend Dealer
Yes
Employees Worked With
Idk but was very nice
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Mar 17, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 15, 2024

Awesome place to do business ! Staff is very kind and knowledgeable ! I love the car I bought and family fird is worth doing business with ! More

by Siegel,Keith-author
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Mar 16, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

March 14, 2024

They take the service of my car very serious and always have safety a priority More

by jbdangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words for Ken, and for taking the time to leave us this wonderful feedback!

March 14, 2024

Fixed my problem. Very happy Agnes is great, good communication Thanks for the professionalism Grateful More

by cstetson0018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Mar 15, 2024 -

Family Ford of Enfield responded

It's great to hear that Agnes was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

March 13, 2024

Excellent customer service. Greg was great Greg was very helpful with making sure I knew what needed to be done to my car. More

by Atremblay24
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Mar 13, 2024 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greg here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2024

I've dealt with Enfield ford and highly recommend them and Jake is an outstanding service representative. Above and beyond! More

by POTTSIE33
Recommend Dealer
Yes
Employees Worked With
Jake Delgado
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Mar 10, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

March 08, 2024

Friendly staff willing to help find problems. Reasonable wait times I just wish they offered valet service or car loaners More

by llgrigely
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Mar 08, 2024 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

March 08, 2024

As usual, it was a very good experience, courteous, polite, and informative Will be back again More

by CHART2424
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
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Mar 08, 2024 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

March 07, 2024

Took vehicle for oil change, and service team managed to in addition install 3 recalls that seemed to be constantly delayed at the dealer were I originally purchased the truck. I appreciate their catch-up e More

by flynnlong
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
Report | Print
Mar 07, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

March 07, 2024

Most recently there has been a vast improvement in overall service I'll continue coming back More

by mdmarinaccio
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
Report | Print
Jul 05, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

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