Family Ford of Enfield - Service Center
Enfield, CT
1,316 Reviews of Family Ford of Enfield - Service Center
I was very pleased with the service and the pickup and delivery of my car, do wish you still sold cars like my focus at my age I do not like SUVs delivery of my car, do wish you still sold cars like my focus at my age I do not like SUVs More
The best dealership around l have been buying Ford vehicles from family Ford for at least 20 years vehicles from family Ford for at least 20 years More
Good service department. They caught a problem in my car that I didn't know existed and fixed it quick. They caught a problem in my car that I didn't know existed and fixed it quick. More
This is a very well put togethe dealership It has a warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and sal warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and salesmen. More
Courteous, professional, communicates well with what is needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always informs me of days/times available for service and progress of the appointment. More
Family Ford FANTASTIC! Agnes is my advisor and she is always able to get me in as soon as possible. I can't thank her enough for being detail oriented. She always checks to Agnes is my advisor and she is always able to get me in as soon as possible. I can't thank her enough for being detail oriented. She always checks to see if there are active coupons and always applies my Ford cash savings. Very please with how my technican reparied my vehicle. Thank you Ford for employing a great group of people. More
It was so easy to set up an appointment. I dropped off my car and picked it up the next morning. It was super quick and super easy I dropped off my car and picked it up the next morning. It was super quick and super easy More
Ken is the best, by keeping me informed and is always a pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. More
The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always keep informed about the work being done on my car. Ken has always been very professional when I have dealt with, as well as the other service agents. More