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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,328 Reviews
Call Service Center (860) 745-1111

1,328 Reviews of Family Ford of Enfield - Service Center

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June 08, 2024

The service I had done was on an F-53 chassis class a motor home. I feel they were very thorough and really good communication!! More

by bustolmatt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 10, 2024 -

Family Ford of Enfield responded

Matt, Thank you for your very kind review. Jose and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

June 06, 2024

Agnes is always prompt, courteous, very helpful, Takes care of my car whenever it needs a service probably. More

by Jcmusicrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words for Agnes and for taking the time to leave us this wonderful feedback!

June 03, 2024

They got me in quickly and price was very reasonable. Very happy with work and level of service More

by FRANKIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Family Ford of Enfield responded

Thank you, Frankie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

June 01, 2024

Greg took care of everything, as always. Outstanding employee. Eric, the main service tech who works on me car did an excellent job and got me on the road again! More

by DMCSWAINJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
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Jun 03, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review. Greg and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

May 23, 2024

Check-in a breeze. Prompt service. Appointment right on time. Waiting area very nice and comfortable. Snack and beverage and a book. Oil change, tire rotation. More

by sputt1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Delgado- 5 stars
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May 29, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

May 22, 2024

As always the service at Family Ford was top notch! They were pleasant to work with and very timely with the service. More

by csferr7759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2024

Dealership is awesome. they treat people with respect and go out of their way for uou More

by ROSEMARYGAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Family Ford of Enfield responded

Thank you so much for your excellent review, Rosemary! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

May 18, 2024

No problems. Easy checkin. Finished my car a called me within a timely manner. All done. More

by lucillefurey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Family Ford of Enfield responded

Thanks, Lucille, for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

May 15, 2024

Friendly and very helpful. My third buy and will return for another purchase. Truly appreciate the “Family” atmosphere. More

by emoncevicius2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 14, 2024

We are very pleased with the sales and service department. We would recommend this dealership to anyone who is interested in buying or servicing their car . More

by bouvier81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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