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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,297 Reviews

1,297 Reviews of Family Ford of Enfield - Service Center

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February 28, 2019

Great Job by all. In and out. Got me in and out really fast and everything met or exceeded my expectations. Thank you Gregg and George. Always get the works. Tire hazard has More

by BillyMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg. George. , Steve Archambault
February 23, 2019

Fast, friendly service Service dept is always accommodating and explains what is recommended. Staff is friendly and knowledgeable. They got my vehicle in right away and diag More

by Familyfordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes
January 17, 2019

Service appt Great service never and issue getting an appointment and always get the work done when I need it. Would recommend to anyone looking for a ford dealers More

by Mrjmaj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gary and craig, Greg Larouche, Steve Archambault
December 18, 2018

Late night Had two flats (pot hole). This dealership fixed my car even though they were minutes from closing. I really appreciate not being stuck for two days! More

by ALLIMASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
December 14, 2018

Great service Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no que More

by Pats fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers , Steve Archambault
November 16, 2018

The staff was extremely helpful, prompt, and to the point.. I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that need More

by family ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
October 13, 2018

Excellent in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service i More

by Mustanggt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnus, Steve Archambault
October 03, 2018

Very Good Service I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg at the service desk !, Alicia Riley
October 02, 2018

Service dept. worked with my schedule parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford More

by mustang sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN
September 19, 2018

GREAT EXPERIENCE GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPE More

by showguns44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG AYERS SERVICE ADVISOR DID A GREAT JOB
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