Family Ford of Enfield - Service Center

Family Ford of Enfield is a very nice dealership just recently renovated, I had a great experience when I had my truck serviced from start to finish my truck was repaired in a very fast timeframe. I will recently renovated, I had a great experience when I had my truck serviced from start to finish my truck was repaired in a very fast timeframe. I will definitely bring my truck back for future servicing. Communication was great I got emails about my appointment a call the day before to remind me and I was updated every step of the way. More

I have purchased four cars from this dealer over the past 16 years. All of my experiences have been straight forward and I feel that I got at least a fair deal of. It a really good deal every time. The best 16 years. All of my experiences have been straight forward and I feel that I got at least a fair deal of. It a really good deal every time. The best part of the dealership is the service department. Part of the reals. I keep buying Fords is the way I which they take care of my cars and treat me with respect. I currently have four Fords and would not take them anywhere else. They are outstanding in this area. More

Everyone was friendly and welcoming; the new waiting room is very comfortable also. Bought my little Ford Focus 10 years ago and still runs perfect. room is very comfortable also. Bought my little Ford Focus 10 years ago and still runs perfect. More

Greg has been a huge help every time I bring my truck in. This time greg again went above and beyond to work with me. Taking the time to explain what needed to be fixed. This time greg again went above and beyond to work with me. Taking the time to explain what needed to be fixed. More

Always friendly, knowledge and helpful. I receive accurate information and update during the day when needed. David and Agnes are great assets to Family Ford accurate information and update during the day when needed. David and Agnes are great assets to Family Ford More

Recent service was completed as requested. I was met in service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. More

We have alway had a great experience with Family Ford Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which is very important to me. A great place to do business. We have purchased four vehicle from them over the years, that alone should tell you something. More

Very pleasant to work with. Very professional. Speedy process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. More

I bought a used Ford Fusion with 25,000 miles. I drove it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wron it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wrong. Me and my family have been Ford owners on and off throughout my life. I’ll never buy another Ford and I’ll never deal with Enfield Family Ford again. What a disappointment. More

Been my service place since I bought this 2001 ford sport trac.when you all where in Chicopee,Ma keep up good job. T B trac.when you all where in Chicopee,Ma keep up good job. T B More