Family Ford of Enfield - Service Center

Excellent communication. Jay my service advisor kept me informed through the process. Jay explained my options and was completely transparent. Jay my service advisor kept me informed through the process. Jay explained my options and was completely transparent. More

Did what they said in a timely manner would recommend to others on a happy customer others on a happy customer More

Always a pleasure to come in for service at Family Ford. They are always professional and inspire confidence. They are always professional and inspire confidence. More

Ken and Agnes took very good care of me. . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashi . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashion and schedule an appointment... Agnes the morning of service took care of me very efficiently and friendly much appreciated... She even stopped what she was doing came and got me so I could look at my truck while the service tech was completing the required service. Accolades to your shop for helping a distressed family that was there at the same time I was six kids mom and dad with a check engine light on there van transit Agnes got them in and out repaired under 2 hours very nice... I am at your dealership because previous experiences with others have been less than enjoyable thank you for everything bathrooms very clean I appreciate that waiting area was good excellent... Look forward to continuing service with you thanks again More

Convenient, friendly, explained all work done. Great hours to fit all schedules. Knowledgeable staff. clean Great hours to fit all schedules. Knowledgeable staff. clean More

The pick up car at your home was very convenient and the employees were very friendly and on time.Would use this service again. employees were very friendly and on time.Would use this service again. More

Fast service for diagnosis and repair Clear communication Better hourly rate than other service I have used. communication Better hourly rate than other service I have used. More

Agnes is super helpful and very knowledgeable and most importantly very honest and trustworthy. She helped me through all the issues going on with my truck masterfully.! importantly very honest and trustworthy. She helped me through all the issues going on with my truck masterfully.! More

I fully support family, Ford Enfield. The staff is great, they always take care of me, and it’s always in a timely fashion. The staff is great, they always take care of me, and it’s always in a timely fashion. More

Great staff - professional, courteous and respectful of my time. Will continue to have my car service at this business. my time. Will continue to have my car service at this business. More