Family Ford of Enfield - Service Center

Felt like I was taken advantage of. Got service done said they fixed the problem charged 600. .. didn't fix the problem. Had to spend another 300 more to actually fix the problem. They only gave me a 25 doll they fixed the problem charged 600. .. didn't fix the problem. Had to spend another 300 more to actually fix the problem. They only gave me a 25 dollar discount. We are expecting our second child and I told them our money concerns and they didn't care. My dad Eugene Torone spends thousands of dollars for the business he works for SLAM. If he had gone in he wouldn't have been treated like this. More

I love family ford. I had an issue around a year ago, and I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a re I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a reasonable time, and did not give me a hard time at all. You earned my loyalty. Thank you family ford! More

As always a great experience and I will be back. I like the drive in to service that was added. The only extra I can suggest is to have vehicles serviced vacuumed and washed after the service is done. the drive in to service that was added. The only extra I can suggest is to have vehicles serviced vacuumed and washed after the service is done. More

Very polite, very professional staff. Worked with Ken who, not only explained the repair of my truck step by step and kept me informed via phone, but also sent pictures to my phone. Thank You so much! who, not only explained the repair of my truck step by step and kept me informed via phone, but also sent pictures to my phone. Thank You so much! More

A great all around experience Agnes addressed all my A great all around experience Agnes addressed all my concerns even took the time after my service to see if my problems were addressed. Treated like A great all around experience Agnes addressed all my concerns even took the time after my service to see if my problems were addressed. Treated like the name Family Thanks Again for the excellent service Dan Nazzaro More

We have been doing business here for many many years. They truly become part of your family. Service, Sales, Parts Dept. absolutely the best around. years. They truly become part of your family. Service, Sales, Parts Dept. absolutely the best around. More

In for an oil change, excellent customer service and top notch repair work as well. I will be back for any additional work needed on my car. notch repair work as well. I will be back for any additional work needed on my car. More

AGNES Is greatto work with! agnes is great to work with agnes is great to work with 25 words is too much to expect someone to write agnes is great to work with 25 words is too much to expect someone to write More

All around amazing! Ken helped me with any questions or concerns that I had. The work was done at a reasonable time and for a reasonable price. My SUV is running better than it was when I bought it! concerns that I had. The work was done at a reasonable time and for a reasonable price. My SUV is running better than it was when I bought it! More

Completely happy with the customer service team. They make servicing your vehicle a hassle free experience. Thanks to all of you at Family Ford. Eileen Fisher make servicing your vehicle a hassle free experience. Thanks to all of you at Family Ford. Eileen Fisher More