Family Ford of Enfield - Service Center

The folks in the service dept are so friendly, helpful and professional. Our vehicle was in for an regular oil change and tire rotation. Excellent experience! and professional. Our vehicle was in for an regular oil change and tire rotation. Excellent experience! More

Great service they got my car in right away and fixed it right. Everyone is really Friendly. Unlike Balise ford in Wilbraham they are terrible dont bring your vehicle there unless you want terrible service right. Everyone is really Friendly. Unlike Balise ford in Wilbraham they are terrible dont bring your vehicle there unless you want terrible service. More

Great job! They moved very quickly and got my car back to me faster than expected. Very friendly and courteous as well. I will definitely come back. me faster than expected. Very friendly and courteous as well. I will definitely come back. More

Service went well had to go back in and reconnect some of the door panel parts myself as it wasn't properly put back on. Other than that happy with service timeliness and the crew the door panel parts myself as it wasn't properly put back on. Other than that happy with service timeliness and the crew More

Agnes is the best of the best She is great. She took care of what needed to be done and was very efficientThankyou very much Agnes of what needed to be done and was very efficientThankyou very much Agnes More

Service department was fantastic, our vehicle was towed into their shop for an oil leak. Vehicle was diagnosed, fixed and cleaned in only a couple of hours, will definitely go back for all of our maintena into their shop for an oil leak. Vehicle was diagnosed, fixed and cleaned in only a couple of hours, will definitely go back for all of our maintenance needs. More

Extremely poor service- vehicle was brought in for multiple repairs, advised repaired on multiple occasions when it was not. Damage done to interior during repair. No rental offered when vehicle was multiple repairs, advised repaired on multiple occasions when it was not. Damage done to interior during repair. No rental offered when vehicle was out of service for four months. Stay away from manufacturer and dealer. More

Excellent communications between customer and dealership work done on time correctly reasonable prices Ken was an excellent service advisor will do business there again Thank you very much work done on time correctly reasonable prices Ken was an excellent service advisor will do business there again Thank you very much More

Service department staff is great to work with !! Think the hourly rate could be lower $125 hr. And not even a cleaned vehicle when you leave. Like Toyota Nesan Accura also Chevy and dodge the hourly rate could be lower $125 hr. And not even a cleaned vehicle when you leave. Like Toyota Nesan Accura also Chevy and dodge More

What a xxxx of a crew over there!Can't wait to see them What a xxxx of a crew over there! Can't wait to see them all again very soon. Very pleasant experience with my fellow Ford brothers. What a xxxx of a crew over there! Can't wait to see them all again very soon. Very pleasant experience with my fellow Ford brothers. More