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Family Ford of Enfield - Service Center
Enfield, CT
1,329 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,329 Reviews of Family Ford of Enfield - Service Center
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April 24, 2021
I was able to get a same day appointment. Service was performed on time. Luckily the tech found a faulty tie rod end which was repaired performed on time. Luckily the tech found a faulty tie rod end which was repaired More
by PHILDUPUIS
Verified Customer
April 23, 2021
I received excellent service, very prompt and efficient. Staff were most courteous and attentive, and gave me a full report upon completion of service. Waiting room was comfortable and well ventilated. I wa Staff were most courteous and attentive, and gave me a full report upon completion of service. Waiting room was comfortable and well ventilated. I was very pleased. More
by Marymbutterworth
April 22, 2021
Friendly, courteous service staff keeps me coming back. I've purchased my last two vehicles as a result. The staff and service is second to none. Thank you very much for your consistency I've purchased my last two vehicles as a result. The staff and service is second to none. Thank you very much for your consistency More
by DELANE711
April 22, 2021
Booking an appointment went smoothly.Taking in the car Booking an appointment went smoothly. Taking in the car went very well. I assume the service was done correctly. I was informed when my car was rea Booking an appointment went smoothly. Taking in the car went very well. I assume the service was done correctly. I was informed when my car was ready for pickup and that also went well. More
by cef4
Employees Worked With
April 21, 2021
Love the new remodel of the Service area. As always the staff is very courteous. I usually drop my car and I did this time and was ready within the time estimate I was given. staff is very courteous. I usually drop my car and I did this time and was ready within the time estimate I was given. More
by Larae
Employees Worked With
April 20, 2021
Good service- longer Saturday hours-with more techs-to complete stuff for guys that can only give up their vehicles on the weekend- like Firestone- would make them a 5 complete stuff for guys that can only give up their vehicles on the weekend- like Firestone- would make them a 5 More
by Al
April 20, 2021
Appointment was made to fit my schedule, service was done on time and probably. Why is this a twenty word minimum? It makes me not want to fill these out. on time and probably. Why is this a twenty word minimum? It makes me not want to fill these out. More
by ARTISANINK
April 19, 2021
I left my car here for a complete oil change and they were very courteous and provided the best customer service experience. I was out of here in no time! were very courteous and provided the best customer service experience. I was out of here in no time! More
by DENGLESE9369
Employees Worked With
April 19, 2021
Friendly very clean the remodel of the building is perfect I like the fact that you drive into the service area no need to park the vehicle in the parking lot perfect I like the fact that you drive into the service area no need to park the vehicle in the parking lot More
by henaoadrienne7457
April 19, 2021
Great job fast , it took no time at all and KEN BROWN is a great guy to work with ,he takes pride in the work preformed at FAMILY FORD and makes sure you leave satisfied that your car was fixed right a great guy to work with ,he takes pride in the work preformed at FAMILY FORD and makes sure you leave satisfied that your car was fixed right More
by jbdangelo
Employees Worked With
