Family Ford of Enfield - Service Center

Agnes was very nice and extremely helpful in getting our recall issues resolved. She was very professional throughout the whole process. Thank you! recall issues resolved. She was very professional throughout the whole process. Thank you! More

Great Dealer. Big inventory, no pressure, answered all my questions. I bought a 2024 Ranger at family ford, I have not used the service dept. yet. Big inventory, no pressure, answered all my questions. I bought a 2024 Ranger at family ford, I have not used the service dept. yet. More

I think very highly of all the people that work there and is why I have been going there fir Service and purchasing for the past 28 yrs. And they have Really good Technicians is why I have been going there fir Service and purchasing for the past 28 yrs. And they have Really good Technicians More

My experience with Greg was pleasant. He was courteous, detailed, and friendly. This was my first experience at Family Ford's Service Dept. and I was completely satisfied. He was courteous, detailed, and friendly. This was my first experience at Family Ford's Service Dept. and I was completely satisfied. More

That was very professional and very friendly I like how they trim Thank you Very much they trim Thank you Very much More

It's refreshing to have received professional and timely service, Family Ford delivered exactly as promised service, Family Ford delivered exactly as promised More

Always get the service one would expect from Family Ford and its employees! Greg is the best and treats you as not only a customer but a friend as well! and its employees! Greg is the best and treats you as not only a customer but a friend as well! More

Need better updates as work on vehicle is progressing initiated by the dealership so I have a better heads up on expectations of outcome and costs involved . More Transparency is always a plus . initiated by the dealership so I have a better heads up on expectations of outcome and costs involved . More Transparency is always a plus . More

I’ve always had great, dependable service! Greg Ayres is professional, efficient and very pleasant; always willing to help! Very pleased with Ford service! Will continue to bring my car for se Greg Ayres is professional, efficient and very pleasant; always willing to help! Very pleased with Ford service! Will continue to bring my car for service as I trust them! More

The dealer was not able to determine the reason for the check engine light and appears Ford was no help so in light of not knowing how to troubleshoot the DTC the recommendation was to perform an extremely check engine light and appears Ford was no help so in light of not knowing how to troubleshoot the DTC the recommendation was to perform an extremely costly replacement of all the injectors when the vehicle only has 70k miles. This is unheard of for diesel engines in my opinion. Then the dealer attempted to try and negotiate the repair cost with me which I thought was unprofessional. If Ford has an issue with this DTC they should step up and fix under warranty. I was charged $25 for rags and other misc items when all the did is put the vehicle on the computer to check codes. More