Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Family Ford of Enfield - Service Center
Enfield, CT
1,432 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,432 Reviews of Family Ford of Enfield - Service Center
Sort by
August 08, 2025
Fast, friendly service. I appreciate the fast service especially when I have a busy day. I appreciate the fast service especially when I have a busy day. More
by jrketcham
Verified Customer
August 07, 2025
Ken was very professional and thorough and satisfied our needs to help get my car back road. needs to help get my car back road. More
by mpscio
August 07, 2025
They did not fix problem. Need to bring back. Charged me it cost me 2,000 Need to bring back. Charged me it cost me 2,000 More
by CAROLBENOIT
August 06, 2025
I had an unpleasant experience. Story is too long to explain here. Unfortunately my trust with Ford and their products ends. Yes they fixed my vehicle again, but I didn’t walk away Story is too long to explain here. Unfortunately my trust with Ford and their products ends. Yes they fixed my vehicle again, but I didn’t walk away feeling like a valued customer either. The experience doesn’t sit well with me. More
by MOORETINA2273
August 04, 2025
The service was convenient and completed in a timely manner. The person I book with and the person who picked up/dropped off my vehicle were helpful and professional. manner. The person I book with and the person who picked up/dropped off my vehicle were helpful and professional. More
by Keishprophet
July 31, 2025
Agnes was super helpful. Very clear and concise. She was paying attention to all the details and was able to save me some money and I appreciate her .I was impressed by her k Very clear and concise. She was paying attention to all the details and was able to save me some money and I appreciate her .I was impressed by her knowledge of what work was being performed and had the vocabulary to explain it to me . I trust her and I’m not a trusting type person until it’s proven that you can be trusted . Very happy with Agnes and Family Ford service. More
by misgidedyuthtz
Employees Worked With
July 31, 2025
Great communication through out the entire service experience. She set very accurate and great expectations. experience. She set very accurate and great expectations. More
by Dataguydm
Employees Worked With
July 31, 2025
They were professional and worked with us on fixing our issue and because they didnt find anything there was no charge issue and because they didnt find anything there was no charge More
by Brtrains
Employees Worked With
